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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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Pleasant

6.9

based on
1847 reviews

Value for Money
6.7
Location
7.8
Staff Performance
7.2
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
6.5
Food/Dining
6.1
All reviews (1847)
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Jiahe L. Families with young children China, October 7, 2014
Bird cage room. too small for human !
4
Not impressed.
Desmond L. Groups Malaysia, October 6, 2014
Hotel with tiny room

Location,
5.7
The location is near to train station (about 5minutes of walking). The room is super small and it doesn't have cupboard in it..
Michael W. Business travelers Australia, October 3, 2014
Not the best choice, room is a bit outdated

Friendly staff
5.7
Minya L. Business travelers United Kingdom, September 30, 2014
Ear plugs required to get

location, staff, value for money
7.7
Unable to sleep as constant burring sound in room even after the air conditioning was switched of. Response of staff was that it was normal for buildings to have noise. Hotel could not provided me with ear plugs but managed to find some cotton wool
Wiwi M. Couples Indonesia, September 30, 2014
Good stay except location

Clean, comfortable bed, nice staff
7.7
Overall is good except hotel location is not too good
Fion Y. Business travelers Malaysia, September 29, 2014
Good location

nil
7.3
Rooms is small but cozy
William H. Business travelers United States of America, September 29, 2014
Tsimshian Sha Tsui Stay

Location was very good, nice hotel and easy to get around
7.3
My stay was good but the rooms are smallish and limited in space. No closet for hanging clothes. Good for a quick in and out spray. The staff for room make up was a bit slow, usually late afternoon.
Lin K. Business travelers Malaysia, September 27, 2014
The room is far too small

location, location, location
6
Albert U. Business travelers Taiwan, September 26, 2014
great location

location, price
7.7
Acceptable, except for the wifi which comes free but not usable.
Lau W. Business travelers Hong Kong, September 25, 2014
too small

gd location and fare price
5
unacceptable small especially the washroom...i almost can't close the washroom door even it is sliding door...

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Customer Reviews - Best Western Grand Hotel, Hong Kong

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