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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
2389 reviews

Value for Money
6.8
Location
7.8
Staff Performance
7.3
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
6.5
Food/Dining
6.2
All reviews (2389)
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Benjamin F. Solo travelers Singapore, April 19, 2015
Not too bad

Location, Price, bed
7.7
Normal, nothing special. Just a room to rest. But hotel staffs were helpful.
Julius F. Families with older children Philippines, April 19, 2015
best western is a good hotel to stay in..

near the mtr.. nearby malls and a lot of restautant..
9
It was excellent staying in best western..
Rattanawet P. Business travelers Thailand, April 18, 2015
Value for the money

Good location, clean, cheap
9
Room is very small but clean and in a good location. Staff is very nice. Good value for the money.
Sakda S. Business travelers Thailand, April 17, 2015
Value of money, Good location, and clean

Value of money, Good location, and clean
8
The hotel locate on Austin road which is easy to walk to underground Jordan station and Nathan Rd. The room is ok not too big not too small. Easy to find somethings to eat and drink.
Myungil K. Families with young children South Korea, April 17, 2015
Best Western Grand Hotel

Room clean service, location, bell boy
3.7
From the beginning, i asked to have non-smoking room, but the front guy insisted they had only one room left.That room was filled with smoke smell. I couldn't sleep with my 20 months baby in there. Front guy was rude and dishonest. If I didn't pay online, I rather go anywhere else.
John T. Couples United Kingdom, April 16, 2015
Hotel with extremely small rooms

Hotel is in a good location and newly built so the condition of the building is good
5.3
Unfortunately the room allocated was very small with no wardrobes. I paid for a upgrade which I believe I did not receive.the room was on the top floor and suffered badly from noisy equipment in the room, so loud woke us both up at 2am
Victor I. Families with young children Philippines, April 16, 2015
Hard to find place..

staff and cleanliness
6.7
average
Manuel B. Business travelers Austria, April 15, 2015
Horrible room

location
2.7
definitely not worth the money. The room was so tiny we couldnt put our luggage anywhere but under the bed. Especially for this price I expected a lot more. I called twice and ask them to push the beds together but they never showed up. The bed linen was never changed nor was the water refilled. Never again!
Ming Y. Couples Hong Kong, April 14, 2015
New and Clean Hotel

Good wifi, Friendly Staffs, Very clean room.
7.7
We like staying in this hotel and will choose to stay again.
Sewon K. Couples South Korea, April 13, 2015
Good location

location, staff, cleanliness
8.7
great location but small room for the price

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