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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
2145 reviews

Value for Money
6.8
Location
7.8
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
6.5
Food/Dining
6.1
All reviews (2145)
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Hiew W. Families with older children Malaysia, January 8, 2015
cclean but small

quite near mtr. convenient store nearby. easy to find food
7.3
I booked 2 rooms. Requested for adjacent rooms and was given as requested. Staff were pleasant. Rooms very small. nearest MTR station is Jordan Station exit D. From Jordan station exit A there is a famous hong kong restaurant Tsui Wah near by on Parkes street. also on Parkes street another famous noodle shop Mak's noodle.
Ronny L. Families with older children Indonesia, January 7, 2015
Nice hotel

Good service, clean room, location
9
Fun
Julie H. Families with older children Canada, January 6, 2015
Location

Location, price and staff great but room terrible
5.7
Location great but definite knit 4 star. Worst room I'm ever had. Two single beds crammed in small room with no room to move, no closet or dresser to unpack. At best 3 Star .
Zhonglei D. Solo travelers China, January 6, 2015
good choice

clean, good location, good staff
8
Small room, so small. The bathroom not so good, so tight space.
Charine Y. Couples Malaysia, January 6, 2015
good location

good location
7
Overall good, just room too small
Halian A. Solo travelers Malaysia, January 4, 2015
good location,near attraction,shopping

near mrt,near shopping,near everythinh
8
it was good.everything is fine.good hotel
Prapat K. Couples Thailand, January 3, 2015
excellent

location, location, location
8.3
good staff performance, not too far from MTR, baggage storage, easy access to A21 from and to airport
Noori R. Couples Australia, January 2, 2015
Best Western Grand Experience

location, bottled water, hot water shower
4.3
Ok
Beng C. Families with older children Singapore, January 1, 2015
old school hotel

staff are friendly though they dont change the bed sheets after room cleaning.
5.7
I doubt they ever change their mattress as it is as hard as rock. Feels like they haven't change it for more than 15 years. You feel the spring poking against your back.
Tomi H. Solo travelers Indonesia, January 1, 2015
Wanna try to live in a shoe box?

nothing, maybe location not bad
4
Room is too small, I hardly can move my body. Price is reasonable for HK standard and location not so bad....But the rest, I wish I have a better option

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Customer Reviews - Best Western Grand Hotel, Hong Kong

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