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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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Pleasant

6.9

based on
1669 reviews

Value for Money
6.7
Location
7.8
Staff Performance
7.2
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
6.4
Food/Dining
6.1
All reviews (1669)
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Freddie S. Business travelers Australia, June 14, 2014
stuffs rude / unhelpful / internet weak/ slow

centrally located, clean
5.7
disappointed with general stuffs attitude unhelpful, demonstrate unwillingness to help, quick to brush off your enquiry.
Porntip A. Solo travelers Thailand, June 10, 2014
Easily travalling

Value of money, easily for shopping and clean
6
The room is small for family. However, it is valueable for maney pay. The hotel is nearly the shopping areas and train station.
Phattharika N. Groups Thailand, June 9, 2014
It's very convenience and good place

good/ best location/ clean
7.3
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Cherry D. Families with older children China, June 9, 2014
good stay with papa, mum

good location, service and near to shopping areas
7.3
nice
Meena P. Groups Thailand, June 6, 2014
Good location

Location
8
Although room is small, it is ok, not bad.
Rosita F. Families with young children British Indian Ocean Territory, June 5, 2014
safe and comfortable

good location, safe & accommodating staffs
7.7
good and wish to check-in for my next visit at hong kong
Lee S. Couples Hong Kong, June 4, 2014
tidy and small room

good view of city , close to the shopping area , tidy and comfort room
6.3
Ma. T. Families with young children Philippines, June 4, 2014
Nothing extraordinary. Just right.

Accomodating front desk staff. Quiet surroundings. Fast check-in and c heck-out.
5.7
Overall stay is good enough. I just have three comments which may be helpful. First, the standard room where we stayed is so small that we could hardly move. Second, the beds are also so small for adults and are not "spine-friendly". Lastly, when we check-in, concierge staff was not helpful. He just watched us carry our heavy luggages, considering that my two other companions are a senior-citizen and a small child.
Ma. J. Families with young children Philippines, June 4, 2014
comfortable

near mtr, near local restaurants, clean rooms.
7.7
family enjoyed it though rooms could use more space.
Noraset R. Solo travelers Thailand, June 3, 2014
An average expensive Hotel

location, easy access to transportation
6
It is somehow a bit disappointed consider the money i spent for this hotel, because the room is small and looks old. The location is great for those who love shopping since it is near to Jordan train station which is just one station away from the famous Tsim Sha Shui area.

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Customer Reviews - Best Western Grand Hotel, Hong Kong

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