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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
2466 reviews

Value for Money
6.8
Location
7.8
Staff Performance
7.3
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
6.5
Food/Dining
6.2
All reviews (2466)
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Cho P. Couples Hong Kong, May 7, 2015
ok

ok
6
Ok
Amit M. Solo travelers India, May 6, 2015
Value for money at good location

Convenient location, helpful staff , good room
10
Lisa A. Solo travelers United States of America, May 5, 2015
Poor

Inside is clean but too small
3
Too far from the train station
Deborah S. Solo travelers United States of America, May 5, 2015
Location with hard beds

Location, massage across the street, wifi
8
Didn't eat there so can't rate the food. Beds very hard and rooms tiny.
Nicholas P. Solo travelers United Kingdom, May 3, 2015
Good Value in Kowloon

Location, Budget & Staff
7.3
This is a good hotel in relation to its budget versus other hotels, thats the value. The rooms are small, especially the toilet space in the bathroom, but in relation to many other hotels its affordability is a big plus. The rooms decor are a little tired looking but its clean and the cleaners come round frequently. The breakfast buffet is a nice way to start the day. Its very close to knutsford Terrace, which Kowloon's equivalent of Lan Kwai Fong. Good night life near by.
Annie H. Business travelers United States of America, May 2, 2015
great price. . clean hotel

cheap. . clean. . great service
8.3
Enjoyable
Peter W. Business travelers Australia, April 30, 2015
Disappointing Hotel

Price, Concierge, Elevator
4.3
This Hotel has extremely small rooms and lacking comfort. The bathroom/Toilet is ridiculously crammed for space and would be very difficult for any person over 80 kg. The safe box is located at floor level in the side bed cupboard. To read it you need to lay on the floor. The Breakfast is poor. Cereals are stale. Eggs selection and cooking poor. Bread and toast very limited. Service is lacking refinement & shows disinterest. Sorry: But I cannot recommend this hotel.
Chen Y. Business travelers Singapore, April 30, 2015
Good location and convenient

Good location, good comfortable rooms, and convenient with nearby locations
7.3
Very comfortable. Everyday hotel room made up well and nice
Ronilo V. Business travelers Philippines, April 29, 2015
Business traveller review

Accessibility, good ambiance, location..
7.7
Satisfied...
Matthew L. Couples Hong Kong, April 29, 2015
good value

1.cheap price refer to location; 2.Close to shopping area; 3.Tidy and neat but not grand type.
8.3

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Customer Reviews - Best Western Grand Hotel, Hong Kong

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