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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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Pleasant

6.9

based on
1801 reviews

Value for Money
6.7
Location
7.8
Staff Performance
7.2
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
6.5
Food/Dining
6.1
All reviews (1801)
Sort by:
Jianfeng L. Business travelers China, September 2, 2014
small room with unhappy decoration

housekeeper are nice and polite, good view of room for reserver.
7.7
Robert S. Couples United States of America, August 31, 2014
Location great room small

location, air-conditioner, and wifi in room.
7.3
Overall good but room is small so there's no place to store luggage.
Seong C. Business travelers South Korea, August 31, 2014
good rocation.

staff good,good breakfist, good room.
5
good location,good view from the higher floors very nice rooms
Kan M. Business travelers Hong Kong, August 31, 2014
Horrible staff

Location
6
Lobby staff got attitude problem. I will never recommend anyone to try this hotel.
Fernell M. Solo travelers Singapore, August 26, 2014
Mainland Shoe Box Hotel

Location and staff
5.7
Worse experience of my traveling life Guests on the same floor with me having their kids playing at the corridors talking at the top of their voice at wee hours of the nite
Kathrin S. Business travelers Indonesia, August 19, 2014
Standard Hotel

Location
7
It's my 2nd stay at this hotel. The only thing that matters to me is the location. The room and the hotel area are very small, hardly to do activities. Thanks to its location, there're a lot of things that we can do outside.
Matthew T. Business travelers New Zealand, August 18, 2014
Excellent hotel for biz traveller

Staff, Location, Service
8.7
Cleaning staff excellent service. Fast, efficient, effective, flexible. Good eateries and grocery shopping within 100m of the front door. less than 10 minutes walk to metro, buses. Will use this hotel again for biz trips to HK or holiday trips.
Matthew T. Business travelers New Zealand, August 14, 2014
Good location, excellent service

Service, location,staff
8.7
Top efficiency from checkin thru to checkout. Very compact room but modern, clean, well maintained. Staff amongst the best anywhere.
Jingjie S. Families with young children China, August 12, 2014
Best Western Grand Hotel

location is good
6.7
not satisfied,the room is small and the staff's attitude is not good
Dmytro D. Solo travelers Ukraine, August 10, 2014
Good location

Location, Location, Location
8.3
Stunning view from my tiny room. Book the top floor!

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Customer Reviews - Best Western Grand Hotel, Hong Kong

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