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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong

Recent customer reviews

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Very good

7.0

based on 3561 reviews

1914 reviews in English

Value for Money
6.9
Location
7.8
Staff Performance
7.2
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
6.5
Food/Dining
6.1
All reviews (3561)
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Acasio A. Families with young children Philippines, May 13, 2016
Hk trip at best western hotel
5.3
Accommodation is worth the price
Myrna D. Groups Indonesia, May 12, 2016
Nice location hotel
6
Clean and friendly staff
Myrna D. Groups Indonesia, May 12, 2016
Hotel with good location
6
Nice and clean hotel
Suet Y. Solo travelers Hong Kong, May 11, 2016
Good
5.3
Good
Alexis A. Couples Philippines, May 11, 2016
5D4N Stay
5.7
Rooms were tiny but considering we're in HK, it's pretty good with its convenient location, value for money. The staff are really friendly, helpful and always greeting us with a smile. The room service provided all the stuff we need. Tip: Don't opt for the breakfast, the food is really bad. Hope they can improve on it.
Lai S. Solo travelers Hong Kong, May 10, 2016
Clean
6.7
Good location,good service,the room is clean ,housekeeper is nice
Devon D. Couples Guyana, May 9, 2016
Rumble in Hong Kong
5.7
A bit difficult to find at first but good service. Staff are generally kind, breakfast a bit predictable.
Suet Y. Couples Hong Kong, May 9, 2016
Good
4.7
Good
Janet W. Couples Hong Kong, May 8, 2016
OK
6.3
OK
Chun F. Solo travelers Malaysia, May 8, 2016
Toilet space too limited
4.3
Toilet bowl area the space too limited.
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