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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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Pleasant

6.9

based on
1654 reviews

Value for Money
6.7
Location
7.8
Staff Performance
7.2
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
6.4
Food/Dining
6.1
All reviews (1654)
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Jiraporn H. Couples Thailand, May 26, 2014
room aminities very poor

none
3
not impress
Edieser D. Solo travelers Philippines, May 20, 2014
satisfactory

clean and accessible
7.7
Kevin B. Groups United States of America, May 20, 2014
Not bad but very very small rooms...good location.

Location, staff
6.7
Lainie L. Couples Indonesia, May 18, 2014
Good location

Clean
8.3
Sui W. Groups Malaysia, May 18, 2014
So so only, too expensive for the location

Room cleaniness, aircon n deco
5.3
Its just ok.... price could be cheaper. Not so convinient but still alrite. Could be better of for the price.
Lim C. Business travelers Malaysia, May 17, 2014
Nothing Special .

Close to HungHum Station , High Speed Internet & close to shopping center.
3.3
The wall and carpet was wet , humid and smelly. Pipes leaking within the partition wall.
Lem W. Couples Malaysia, May 14, 2014
Best In Class

Enviroment, cleaness and confortable
9.3
Worachit R. Families with older children Thailand, May 14, 2014
I am very happy.

Good Price, Location, Clean
8.3
Great
Kittayaporn K. Groups Thailand, May 11, 2014
comfortable and close to subway

easy to travel, fast internet, and quiet for sleeping
7.3
It was quite comfortable for staying because of its quiet atmosphere. The bed sheets are clean and soft. However, the room is very small.We can walk for a few minutes to get to MTR.
Mr.Nonthaphat T. Business travelers Thailand, May 11, 2014
good location

good location
4
1. a bit dirty because of the bed sheet and towel didn't change to the new one for night 2 (I can remember some stain on the bed sheet for night 1) 2. Have a lot of dust on TV, window, etc. 3. in day2, didn't have a new coffee in my room. 4. the reception has impolite and quite rude when I asking about restaurant around the hotel because she had suggest only restaurant in the hotel.

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Customer Reviews - Best Western Grand Hotel, Hong Kong

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