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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
2457 reviews

Value for Money
6.8
Location
7.8
Staff Performance
7.3
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
6.5
Food/Dining
6.2
All reviews (2457)
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Hon M. Couples Hong Kong, May 20, 2015
Cheap, Clean, convenient

Cheap, Clean, convenient
5.3
Herve B. Solo travelers United States of America, May 20, 2015
Tiny room and showers, ok locatio. Not that nice

Decent location
5.3
Room is tiny, shower is tiny, I guess the good thing is that you can walk to a few places
Raymond S. Solo travelers United States of America, May 20, 2015
rooms too small

location location location
7
While location was convenient to Nathan road...room was much smaller than in the advertised photo...front desk staff had great problems speaking basic English....The concierge was the only exception. Would stay again but only if they upgraded my room per the photo
Tak-On K. Couples United States of America, May 18, 2015
room too small

none
5.3
Room is too small.
Artit J. Solo travelers Thailand, May 17, 2015
The best

Room service hotel
2.3
May A. Families with young children Philippines, May 16, 2015
room is too small

location, wifi free, easy check in/out
6.7
stay was ok, quick check in and out. room was too small, even the bathroom was too small. not so much choices in cable tv
John H. Couples Australia, May 16, 2015
Rooms were tiny but central Location

Location, staff
7
on arrival check in was very quick no waiting and sent straight up to the room,once we opened the door and brought our luggage in we noticed how tiny the room was, we had no where to place our bags even after trying to reorganise the room, we had no other option to go down to reception and ask for a bigger room to which they were able to provide but at a cost more than the hotel originally cost to stay in. I guess the only thing I would say is to advertise how small the rooms actually are. Otherwise okay stay apart from beds very hard
Charleston G. Couples Philippines, May 16, 2015
ok

ok
6.7
ok
Hwei G. Groups Singapore, May 11, 2015
Good location

Good location. Clean rooms.
7
It was great. We took a mini bus to get to the nearest MTR.
Irene G. Couples Philippines, May 11, 2015
Spartan at best but great location...

Cant beat the price + great location
6.7
Pros: Great location a few meters from Nathan Road. Great Price at $61/night Good if you are on a budget and looking for just a space to sleep, have a warm shower and a place to throw your shopping bags. Staff was great and helpful Cons: Definitely NOT a 4 star hotel Tiny Room - not even a table/chair or a clothes cab! - the small safety box doesn't even work. Spartan - no frills the only mirror in the room is framed and hung on the wall 2m high Very firm bed - it's like sleeping on the floor Wifi was spotty at best but hey it's free

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Customer Reviews - Best Western Grand Hotel, Hong Kong

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