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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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Pleasant

6.9

based on
1847 reviews

Value for Money
6.7
Location
7.8
Staff Performance
7.2
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
6.5
Food/Dining
6.1
All reviews (1847)
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Daren K. Couples Philippines, October 17, 2014
Really small rooms

Location, location, location
6
The room was really small, toiletries are too small (needed more shampoo as me and my mom have long hair) and breakfast choices are few.
Amit M. Solo travelers India, October 16, 2014
VFM at a good location

Good room, efficient staff and convenient location
9.3
Mustaffa A. Business travelers Malaysia, October 15, 2014
Not a bad stay

Access to Chin King area for Muslim foods.
4
Not too bad.
Tony T. Business travelers United States of America, October 15, 2014
Decent hotel in Tsim Sha Tsui

Location, friendly staff and free wifi
7.7
The room was really small. With 2 beds in there, you can barely walk around the room. The staff was really friendly. Had a little selection for breakfast. Location was good as it was walking distance to main shopping district in TST.
Cheung K. Couples Hong Kong, October 14, 2014
normal

normal
8
Kok C. Families with young children Malaysia, October 13, 2014
Near to Nathan Road & great location for shopping

Central, quiet and friendly staff
6.7
Overall the satisfaction is average. It is great location to stay if you like to go night shipping and easy access Korea restaurants which is surrounding the hotel. But is it hard to find local or authentic Hong Kong dining nearby the hotel. I don't think will go back to stay there anymore for future trip.
Tis B. Couples Indonesia, October 12, 2014
Best Western Grand

Location, location, cleanliness.
6.3
Staying for 4 nights, didnt stay long enough in room, only for a late nite sleep then going out the next morning. Accesibility is very convenient as it have two access. Clean hotel. Room was very compact, maybe its because of the location? You can feel the bed's springs on the surface of the bed just below your bed sheet, not really convenient. The bathroom is very compact, for my size (180cm, 86kg) not easy to manage bathing without touching either the wall or the shower curtain. Breakfast was not really worth it, I think better reserve room without b'fast.
Woo L. Solo travelers Singapore, October 8, 2014
Good location

Good location , best value , friendly staffs
4.7
Jiahe L. Families with young children China, October 7, 2014
Bird cage room. too small for human !
4
Not impressed.
Desmond L. Groups Malaysia, October 6, 2014
Hotel with tiny room

Location,
5.7
The location is near to train station (about 5minutes of walking). The room is super small and it doesn't have cupboard in it..

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Customer Reviews - Best Western Grand Hotel, Hong Kong

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