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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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Pleasant

6.9

based on
1732 reviews

Value for Money
6.7
Location
7.8
Staff Performance
7.2
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
6.4
Food/Dining
6.1
All reviews (1732)
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Kathrin S. Business travelers Indonesia, August 22, 2014
Standard Hotel

Location
6.7
It's a short stay, the room is very small and not comfy enough. Hardly to stay any longer. The only great thing about this hotel is the location.
Kathrin S. Business travelers Indonesia, August 19, 2014
Standard Hotel

Location
7
It's my 2nd stay at this hotel. The only thing that matters to me is the location. The room and the hotel area are very small, hardly to do activities. Thanks to its location, there're a lot of things that we can do outside.
Matthew T. Business travelers New Zealand, August 18, 2014
Excellent hotel for biz traveller

Staff, Location, Service
8.7
Cleaning staff excellent service. Fast, efficient, effective, flexible. Good eateries and grocery shopping within 100m of the front door. less than 10 minutes walk to metro, buses. Will use this hotel again for biz trips to HK or holiday trips.
Matthew T. Business travelers New Zealand, August 14, 2014
Good location, excellent service

Service, location,staff
8.7
Top efficiency from checkin thru to checkout. Very compact room but modern, clean, well maintained. Staff amongst the best anywhere.
Jingjie S. Families with young children China, August 12, 2014
Best Western Grand Hotel

location is good
6.7
not satisfied,the room is small and the staff's attitude is not good
Wai H. Solo travelers Hong Kong, August 5, 2014
Average - no suprise

walk 20 mins to underground (far away), restaurant is nearby, supermarket is nearby
3.7
cleanliness 3/10 decoration 5/10 services 3/10 transportation 3/10 shopping 5/10 housekeeping 3/10 lighting 2/10
Nelly T. Families with young children Indonesia, August 2, 2014
near MTR JORDAN, food, acomodation

nice room, near MTR, GOOD security
7.3
Refrensi from my fren,good price
Michelle C. Families with young children United States of America, July 31, 2014
Tiny room but good location

Not too far from MTR station, wi-fi in the room
7
The room was too small for the 3 of us. Hardly any space to walk around the room. Breakfast was not included, but there are plenty of restaurants near the hotel for your choosing. It is also not too far from the nearest MTR station. Very convenient location.
Shi L. Business travelers Singapore, July 28, 2014
Small, typical hk hotel

Location was good
6.7
This is a typically tiny HK hotel, the shower room is so small its sink is actually not within the shower room. Interior design was a little too dim and it created an ancient feel. I stayed only for a night and wouldnt recommend for anyone who is castrophobia. For this price i paid, it's worth it, but i would rather spend more. This hotel is also nearby to popular street, 15 min walk to MTR.
Neil M. Business travelers Canada, July 28, 2014
Good Location, Good Service, Tiny Room and Tiny Wa

Location, Service and Location
8
Many HK hotel rooms are small but this was smaller than most. Luggage needed to go under the bed, the closet forced you to hang clothes sideways, no counter or shelf in the washroom for toiletries, the washroom was extremely small. On leaving, had to check baggage on 3rd floor but check out on first. However the location is good, the staff were friendly, and the price was reasonable by HK standards.

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Customer Reviews - Best Western Grand Hotel, Hong Kong

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