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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
1973 reviews

Value for Money
6.7
Location
7.8
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
6.5
Food/Dining
6.1
All reviews (1973)
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Rr E. Couples Indonesia, November 26, 2014
The staffs here are so friendly

Clean, Friendly, near shopping centre
8.3
Great!
Sheau W. Families with young children Malaysia, November 26, 2014
Good location. Good staff. But room a bit small

Location, staff friendliness. Service
7.7
Sisleen L. Couples Singapore, November 25, 2014
Our stay @ best Western

1. location @ TST. access to other tourist attractions is nearby m convenient
7
The room maybe a little small but it's enough for 2 of us. It is value for money. Although it is situated @ TST mtr , it is quite deep in n we have to walk a distance to reach the hotel.
Suddhinee S. Couples Thailand, November 24, 2014
Room is very narrow, no cloth cabinet

Very good service minds of staffs, especially Bell Boys
6.3
Wilma Y. Solo travelers Hong Kong, November 23, 2014
very good

location, size, checkin n out
8.3
Mazura I. Business travelers Malaysia, November 22, 2014
Good Location

City Hotel, Near to MRT Station, Easy To Find
5.7
It was a pleasant stay and all the staff are helpful and friendly
Leksan T. Business travelers Malaysia, November 21, 2014
location

Comfort, location and value for money
8
great
Yong D. Couples Malaysia, November 20, 2014
Good location

Clean, easy to access, near to mrt
6.3
Good location
Zach T. Business travelers Singapore, November 20, 2014
Clearn hotel in a central location

Central location, clean and safe
9.3
Hotel was in a good location and walking distance to Jordan MRT. 7-11 is just downstairs. Safe neighbourhood.
Craig D. Solo travelers Australia, November 17, 2014
Itchy bedding with springs sticking out

Location and checking out
4.3
Small rooms...itchy bedding...broken springs in mattress....2 calls asking to change room or matress.... No chance...unhelpful staff..completely jndifferent to the issues... Disappointed with the attitude....don't bother staying there...overpriced and under performs...

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Customer Reviews - Best Western Grand Hotel, Hong Kong

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