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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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Pleasant

6.6

based on
582 reviews

Value for Money
6.4
Location
7.5
Staff Performance
6.9
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
6.0
Food/Dining
5.9
Business travelers (582)
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Baljit S. Business travelers Singapore, March 26, 2015
Room to small, No chair, No table, over price,

Nothing to say. Bad trip.
3.3
So bed, So small room, no table, no chair, only bed...? Rood front desk, not helpful.
Mayank K. Business travelers India, March 17, 2015
Return for Your Money

its a good hotel overall its value & return for every penny spend
5.7
Good
Rajesh N. Business travelers India, March 17, 2015
Like a two star Hotal room is very small stuff is

Na
8
I m very unhappy this hotal
Rohit K. Business travelers India, March 15, 2015
Good Staff, Small rooms even by HK standards

Location, Cleanliness, Staff
7.3
pleasant experience overall! Go there, u'll be fine :)
Faisal S. Business travelers Pakistan, March 14, 2015
Nice location, Quite rooms, Small Rooms

Place is nice, hotel is 3+ star but not 4, rooms ok for single person
7.7
Stay was nice, breakfast not good, limited options and doesnt look fresh, small rooms but likely in HK. Over stay is good, room is for single person only.
Udayabhaskar P. Business travelers United States of America, March 12, 2015
Worst Western
5.7
Tiny rooms with no room for even luggage . Horrible decor and really over rated .The shower stall is probably 1.5' W x 2' L and the total bath room was like 4'x3.5'
Mayur S. Business travelers India, March 11, 2015
Too small rooms

Location
4.7
The room finishes as you enter
Michael M. Business travelers Spain, March 9, 2015
Small, uncomfortable noisy rooms

Customer service I guess
4
Rooms are small, uncomfortable and very noisy.
Kalpesh K. Business travelers India, March 7, 2015
Very small rooms,breakfast ead bad.

Staff was good,cleanliness and prompt service.
5.7
Small rooms,breakfast was really bad.rest was good.wont come back again for sure.
Daniel L. Business travelers Canada, March 7, 2015
short stay

staff, location, value
7.7
i arrived at midnight and checked out at 9am. staff checking me in were great, the room was ok, but the price was excellent value. i definitely feel i got more than what i paid for.

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Customer Reviews - Best Western Grand Hotel, Hong Kong

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