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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
202 reviews

Value for Money
6.7
Location
7.9
Staff Performance
7.3
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
6.3
Food/Dining
6.1
Families with young children (202)
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Clark P. Families with young children Philippines, April 2, 2015
room not family or kids friendly

location
5.3
room are really small and dark, one available power plug... so grrr!!every time we enter into the room,the smell of the cigarette is so strong.. we will no consider going back in that place again..
Crystal M. Families with young children Canada, April 2, 2015
Nice hotel small rooms

Staff was great. Location good. Close to mtr station
8
Thuan K. Families with young children Malaysia, March 21, 2015
Overall good

Comfort, Staff friendliness & location
9
Feeling great as room being upgraded & the staff who checked in for us was so friendly & polite
Maria C. Families with young children Philippines, March 11, 2015
Family Trip

Near MTR station, Near shopping area, Cheap
8.3
Great!
Salvador I. Families with young children Philippines, March 8, 2015
smallest hotel Ive stayed in HK

infront of a grocery
4.7
Room was very small. We had much bigger rooms with a better rate at other hotels with a better location.
Greece A. Families with young children Philippines, February 11, 2015
Accessible to all

Friendly Staffs, Near locations
6.7
Rooms are small
Ma C. Families with young children Philippines, January 25, 2015
My Best Western Experience

The room, the service, the money
10
My family had really spent a great time. 👍👍👍 The next time we come back will book the same hotel. ☺️
Soyombo N. Families with young children Mongolia, January 20, 2015
small room same size as my toilet.

Bell boy. And staff is helpful
2
Sorry thats a hotel no very cold and shower hot water is not coming well
Chin A. Families with young children Malaysia, January 14, 2015
Hong Kong Re-Union

Near to MTR Station, near to Kowloon Station and it has enough 24 hours convenience stores as well as good restaurants.
4.3
It is mainly used for our accomodation. We did not use any of its facilities or see the need to. We have very little inter-action with any of the staff but the housekeeping was good and tidy.
Muhammad S. Families with young children Indonesia, January 10, 2015
Doesn't feel like 4-stars hotel

location only
5.7
location is good, other than that nothing is good. Room is so small, can't even put things inside the room and they claim as 4-stars hotel :(

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Customer Reviews - Best Western Grand Hotel, Hong Kong

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