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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
2202 reviews

Value for Money
6.8
Location
7.8
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
6.5
Food/Dining
6.1
All reviews (2202)
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Francis C. Business travelers Canada, March 3, 2015
The outside 2nd floor entrance is good!

Small and very small, no Place for you bogs, The room is so tiny
4.7
Nothing bad or nothing great, just the room and bath room are so tiny. This is not the experience I have with Best Western in other part of the world.
Ka M. Couples Hong Kong, February 28, 2015
value

will come again
7.7
Miguel S. Couples Macau, February 28, 2015
It was ok

Location, Clean , Staff
6.7
It was ok. For a Hotel rated with 4 stars, I was expecting a lot more. The rooms are very small kind of claustrophobic. The staff was really helpful and nice. I only had the breakfast there and to be honest I was a little disappointed with the meal. In my opinion it is a little overrated the attribution of the four starts to this hotel.
Kuan T. Couples Taiwan, February 28, 2015
Room is too small and fair cleanliness

location
6.7
Richard G. Couples United States of America, February 22, 2015
way too small for the price

staff were friendly, nearby food, bars, easy walk to subway
5
Hotel added nothing to my stay. Too small to do anything except sleep.
Margabandu L. Couples India, February 20, 2015
over rated but location is good

located close to Nathan road, staff respond properly,
6.3
Had high expectations but disappointed. Room size is too too small, felt too suffocated inside the small room, tiny bath room. Wondering why I had to pay so much. Only consoling factor was the location of the hotel. Nothing else.
Alexandre R. Couples France, February 16, 2015
Ok

- - -
5.3
Greece A. Families with young children Philippines, February 11, 2015
Accessible to all

Friendly Staffs, Near locations
6.7
Rooms are small
Chayada C. Groups Thailand, February 10, 2015
Good location

Good location, clean, reasonable price
7.3
Masaya T. Solo travelers Japan, February 10, 2015
So so

Location, Hotel Fee, Staffs
6.7
Location is good since this hotel is located in Tsim Sa Tsui area.Nearest Station of MTR is Jordan station. Located in Tsim Sa Tsui,for shopping and eating,sightseeing, this hotel is good.Room is clean and new, but very narrow and just minimum equipment is met.Hotel fee of Hong Kong is high, so the size can be acceptable considering the fee, but if it is in other area, the price and size of the room cannnot be accepted.Staffs were friendly and helpful.

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Customer Reviews - Best Western Grand Hotel, Hong Kong

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