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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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Pleasant

6.6

based on
618 reviews

Value for Money
6.4
Location
7.5
Staff Performance
6.9
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
6.0
Food/Dining
5.9
Business travelers (618)
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Annie H. Business travelers United States of America, May 2, 2015
great price. . clean hotel

cheap. . clean. . great service
8.3
Enjoyable
Chen Y. Business travelers Singapore, April 30, 2015
Good location and convenient

Good location, good comfortable rooms, and convenient with nearby locations
7.3
Very comfortable. Everyday hotel room made up well and nice
Peter W. Business travelers Australia, April 30, 2015
Disappointing Hotel

Price, Concierge, Elevator
4.3
This Hotel has extremely small rooms and lacking comfort. The bathroom/Toilet is ridiculously crammed for space and would be very difficult for any person over 80 kg. The safe box is located at floor level in the side bed cupboard. To read it you need to lay on the floor. The Breakfast is poor. Cereals are stale. Eggs selection and cooking poor. Bread and toast very limited. Service is lacking refinement & shows disinterest. Sorry: But I cannot recommend this hotel.
Ronilo V. Business travelers Philippines, April 29, 2015
Business traveller review

Accessibility, good ambiance, location..
7.7
Satisfied...
Chan Y. Business travelers Malaysia, April 22, 2015
Perfect location and Value for money

Location / Convenient / Clean
6
The only can complaint, room too small, overall perfect
Chu B. Business travelers Hong Kong, April 20, 2015
Just an ok hotel

location, proximity to nightlife and near business district
4.7
i do not recommend this hotel for the business traveller. Definitely not 4 star, maybe 2.5 star. For the cost we paid, could have got other hotels.
Kok L. Business travelers Malaysia, April 19, 2015
cheap, but bed too hard

cheap, clean, restaurant
5.7
a bit far from MRT, bed is too hard for me
Rattanawet P. Business travelers Thailand, April 18, 2015
Value for the money

Good location, clean, cheap
9
Room is very small but clean and in a good location. Staff is very nice. Good value for the money.
Sakda S. Business travelers Thailand, April 17, 2015
Value of money, Good location, and clean

Value of money, Good location, and clean
8
The hotel locate on Austin road which is easy to walk to underground Jordan station and Nathan Rd. The room is ok not too big not too small. Easy to find somethings to eat and drink.
Manuel B. Business travelers Austria, April 15, 2015
Horrible room

location
2.7
definitely not worth the money. The room was so tiny we couldnt put our luggage anywhere but under the bed. Especially for this price I expected a lot more. I called twice and ask them to push the beds together but they never showed up. The bed linen was never changed nor was the water refilled. Never again!

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Customer Reviews - Best Western Grand Hotel, Hong Kong

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