Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

Book now!

Best Western Grand Hotel Hong Kong - Guest Room Best Western Grand Hotel Hong Kong - Guest Room Best Western Grand Hotel Hong Kong - Interior Best Western Grand Hotel Hong Kong - Guest Room Best Western Grand Hotel Hong Kong - Interior Best Western Grand Hotel Hong Kong - Lobby Best Western Grand Hotel Hong Kong - Lobby Best Western Grand Hotel Hong Kong - Exterior Best Western Grand Hotel Hong Kong - Exterior Best Western Grand Hotel Hong Kong - Meeting Room Best Western Grand Hotel Hong Kong - Restaurant Best Western Grand Hotel Hong Kong - Interior Best Western Grand Hotel Hong Kong - Restaurant Best Western Grand Hotel Hong Kong - Restaurant Best Western Grand Hotel Hong Kong - Interior Best Western Grand Hotel Hong Kong - Interior
Best Western Grand Hotel Hong Kong - Guest Room Best Western Grand Hotel Hong Kong - Guest Room Best Western Grand Hotel Hong Kong - Bathroom Best Western Grand Hotel Hong Kong - Guest Room Best Western Grand Hotel Hong Kong - Guest Room Best Western Grand Hotel Hong Kong - Guest Room Best Western Grand Hotel Hong Kong - Guest Room Best Western Grand Hotel Hong Kong - Guest Room Best Western Grand Hotel Hong Kong - Interior Best Western Grand Hotel Hong Kong - Interior Best Western Grand Hotel Hong Kong - Interior Best Western Grand Hotel Hong Kong - Interior
Area: Tsim Sha Tsui Number of Rooms: 396

Recent customer reviews

Filter by Traveler Type

 

Good

6.9

based on
275 reviews

1678 reviews in English

Value for Money
6.7
Location
7.8
Staff Performance
7.2
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
6.3
Food/Dining
6.0
Families with young children (275)
Sort by:
Marie A. Families with young children Philippines, February 2, 2016
Good location

Location.fast check inn check out.friendly staff
8.7
Good.it was good for the rate.the room is clean.small but normal in hong kong.make up room everyday.presentable and good staff.other traveler complains thay the room is too small. The bathroom is small but come on..there are a lot of 5 star hotels available like the shang or Marco Polo..if they really want a bigger and luxurious room.but for the price that they want. But complains a lot.I dont think its nice of them.
Report this review
Viral T. Families with young children India, January 3, 2016
Hotel review

extremely small rooms, no that great breakfast
4.3
Report this review
Michelle C. Families with young children Malaysia, December 26, 2015
Rule Receptionist

location, location and location
4.7
Receptionist and the front desk manager is very rude and not helpful, they need a lot of customer service training especially their communication skill. Even I speak fluent Cantonese, I don't feel welcome at all because they have "take it or leave it" behavior.
Report this review
Don S. Families with young children Philippines, December 25, 2015
Our first Family Vacation out of our country.

1. The location is very near the area we want to visit. 2. The staffs were very accommodating. 3. The place (room/hallway/Lobby) is nice and clean.
6.7
Overall, I would say that our experience with this Hotel is just ok. Their room is literally very small 15sqm (including toilet/sink). If you travel with children under 12, best to get 2 rooms. If you are over 6ft or if you are a big person, you might find the room/bath/toilet difficult to maneuver. If you can live with these (just like us), it a fine place to stay considering its location.
Report this review
Michelle C. Families with young children Malaysia, December 17, 2015
Rude receptionist
4
not satisfied
Report this review
Wei M. Families with young children Malaysia, December 16, 2015
Good location

Good location , worth for money and clean
6
Good
Report this review
Adeline W. Families with young children Indonesia, December 14, 2015
Small room

Location, location, location
6.3
The room was very small. When other reviewer said its was small I didnt expect it is very small. I guess it's the tiniest room I ever had at this price. You practically hard to move from one point to another. The bathroom was so incredibly small too. Anyway, check in / check out were fast. The room was clean.
Report this review
Estrella G. Families with young children Philippines, December 13, 2015
nice hotel with very acomodating, friendly staff

clean, peaceful, friendly staff
9.3
very good...
Report this review
Charmaine V. Families with young children Philippines, December 11, 2015
Small room

clean room, nice staff, good location
5.7
pleasant stay
Report this review
Arlene G. Families with young children Philippines, December 10, 2015
no trash liner,shower curtain smells bad, small s

more store beside the hotel.
6
Okay. Staff are friendly. A little bit uncomfortable because of the small space of the room. And a smell coming from the toilet because of the shower curtain.
Report this review
1 - 10 of 3198 reviews Next page
 

Book now!

Sale ends soon!

Best Western Grand Hotel Hong Kong - ExteriorBest Western Grand Hotel Hong Kong - Guest RoomBest Western Grand Hotel Hong Kong - Guest RoomBest Western Grand Hotel Hong Kong - InteriorBest Western Grand Hotel Hong Kong - Guest RoomBest Western Grand Hotel Hong Kong - InteriorBest Western Grand Hotel Hong Kong - LobbyBest Western Grand Hotel Hong Kong - LobbyBest Western Grand Hotel Hong Kong - ExteriorBest Western Grand Hotel Hong Kong - ExteriorBest Western Grand Hotel Hong Kong - Meeting RoomBest Western Grand Hotel Hong Kong - RestaurantBest Western Grand Hotel Hong Kong - InteriorBest Western Grand Hotel Hong Kong - RestaurantBest Western Grand Hotel Hong Kong - RestaurantBest Western Grand Hotel Hong Kong - InteriorBest Western Grand Hotel Hong Kong - InteriorBest Western Grand Hotel Hong Kong - Guest RoomBest Western Grand Hotel Hong Kong - Guest RoomBest Western Grand Hotel Hong Kong - BathroomBest Western Grand Hotel Hong Kong - Guest RoomBest Western Grand Hotel Hong Kong - Guest RoomBest Western Grand Hotel Hong Kong - Guest RoomBest Western Grand Hotel Hong Kong - Guest RoomBest Western Grand Hotel Hong Kong - Guest RoomBest Western Grand Hotel Hong Kong - InteriorBest Western Grand Hotel Hong Kong - InteriorBest Western Grand Hotel Hong Kong - InteriorBest Western Grand Hotel Hong Kong - InteriorBest Western Grand Hotel Hong Kong - Pub/LoungeBest Western Grand Hotel Hong Kong - RestaurantBest Western Grand Hotel Hong Kong - Standard RoomBest Western Grand Hotel Hong Kong - Standard RoomBest Western Grand Hotel Hong Kong - Standard RoomBest Western Grand Hotel Hong Kong - Standard RoomBest Western Grand Hotel Hong Kong - Standard RoomBest Western Grand Hotel Hong Kong - Standard RoomBest Western Grand Hotel Hong Kong - Superior RoomBest Western Grand Hotel Hong Kong - Superior RoomBest Western Grand Hotel Hong Kong - Superior RoomBest Western Grand Hotel Hong Kong - Superior RoomBest Western Grand Hotel Hong Kong - Mini BarBest Western Grand Hotel Hong Kong - Room AmenitiesBest Western Grand Hotel Hong Kong - Bathroom AmenitiesBest Western Grand Hotel Hong Kong - Bathroom AmenitiesBest Western Grand Hotel Hong Kong - The Little Paris French RestaurantBest Western Grand Hotel Hong Kong - The Little Paris French RestaurantBest Western Grand Hotel Hong Kong - Cafe (Breakfast Area)Best Western Grand Hotel Hong Kong - Cafe (Breakfast Area)Best Western Grand Hotel Hong Kong - Bar Area on G/FBest Western Grand Hotel Hong Kong - Hotel Main Entrance at Austin RoadBest Western Grand Hotel Hong Kong - Hotel Entrance at Hillwood RoadBest Western Grand Hotel Hong Kong - Hotel Entrance at Hillwood RoadBest Western Grand Hotel Hong Kong - BathroomBest Western Grand Hotel Hong Kong - BathroomBest Western Grand Hotel Hong Kong - BathroomBest Western Grand Hotel Hong Kong - BathroomBest Western Grand Hotel Hong Kong - Hotel ExteriorBest Western Grand Hotel Hong Kong - Hotel ExteriorBest Western Grand Hotel Hong Kong - Hotel ExteriorBest Western Grand Hotel Hong Kong - Hotel ExteriorBest Western Grand Hotel Hong Kong - Hotel CorridorBest Western Grand Hotel Hong Kong - Hotel LobbyBest Western Grand Hotel Hong Kong - InteriorBest Western Grand Hotel Hong Kong - Meeting RoomBest Western Grand Hotel Hong Kong - Interior


Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3A01