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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
184 reviews

Value for Money
6.7
Location
7.9
Staff Performance
7.3
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
6.3
Food/Dining
6.1
Families with young children (184)
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Nitin C. Families with young children India, December 17, 2014
Best Western Grand

Location was excellent, Staff is friendly. They helped me in early check-in since I was travelling with small kids.
7.3
It was a pleasant stay, location was the best part. Very near to the MTR and was able to visit mostly all the places using the trains. Rooms are too small, which can be improved ( not easy though) Breakfast was very average, should make it more attractive and incease the spread.' Overall I would rate it good.
Ng P. Families with young children Malaysia, December 6, 2014
Good Location

Location, Cleanliness, Friendly Hotel
8.7
Good Service. Good Location. Good Price.
Sheau W. Families with young children Malaysia, November 26, 2014
Good location. Good staff. But room a bit small

Location, staff friendliness. Service
7.7
Geraldine Y. Families with young children Philippines, November 7, 2014
Best Western Grand - unbiased review

Location, doorman, reception
6
The location was good for me as I was there to attend a training at a studio about 3 minutes walk away. The room was very small as we had to take turns to pass through the space between the wall and bed. I brought along my family and we were 2 adults and 1child. I wouldn't recommend family stays in this hotel. The room is really the problem, it's too small. And the photos online do not match the reality. Hence making the value for money really low.
Dick K. Families with young children United Kingdom, November 3, 2014
Hong Kong short trip with family

good location, good food choice around, nearby TST shopping area
7.7
So far okay and satisfactory except the room is little bit too small. Not recommend to travel to big kid.
Stephan S. Families with young children Netherlands, October 29, 2014
sooooo small rooms

Location and friendly and helpful staff.
6.3
Mohd S. Families with young children Malaysia, October 25, 2014
Small Room

Wifi, Near to MTR, Near to mini markets
6.3
One good thing about the hotel is the WiFi. fast and reliable.
Noor A. Families with young children Malaysia, October 25, 2014
PLEASUREABLE STAY

CLEAN, COMFY BED & VERY COOL AIRCOND
7.3
EVERYTHING WAS FINE BUT THE STANDARD ROOM IS VERY2 SMALL & KIND OF DIFFICULT TO MOVE AROUND..LUCKILY RENTED 2 ROOMS FOR MYSELF & MY KIDDOS OR ELSE IT WILL BE TERRIBBLY CRAMPY... OTHER THAN THAT THE WHOLE EXPERIENCE WAS FINE...
Kok C. Families with young children Malaysia, October 13, 2014
Near to Nathan Road & great location for shopping

Central, quiet and friendly staff
6.7
Overall the satisfaction is average. It is great location to stay if you like to go night shipping and easy access Korea restaurants which is surrounding the hotel. But is it hard to find local or authentic Hong Kong dining nearby the hotel. I don't think will go back to stay there anymore for future trip.
Jiahe L. Families with young children China, October 7, 2014
Bird cage room. too small for human !
4
Not impressed.

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Customer Reviews - Best Western Grand Hotel, Hong Kong

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