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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
170 reviews

Value for Money
6.7
Location
7.9
Staff Performance
7.2
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
6.4
Food/Dining
6.1
Families with young children (170)
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Kok C. Families with young children Malaysia, October 13, 2014
Near to Nathan Road & great location for shopping

Central, quiet and friendly staff
6.7
Overall the satisfaction is average. It is great location to stay if you like to go night shipping and easy access Korea restaurants which is surrounding the hotel. But is it hard to find local or authentic Hong Kong dining nearby the hotel. I don't think will go back to stay there anymore for future trip.
Jiahe L. Families with young children China, October 7, 2014
Bird cage room. too small for human !
4
Not impressed.
Suthima S. Families with young children Thailand, September 18, 2014
close to Tsim Tsa Tsui

location clean comfort
6
The hotel is located near Tsim Tsa Tsui which is easy to reach and you can walk to shopping at downtown of HongKong.The room was quite small but clean.The facilities were enough though.The hotel was easy to get taxi and reach to airport not take than 30 minutes.
Jingjie S. Families with young children China, August 12, 2014
Best Western Grand Hotel

location is good
6.7
not satisfied,the room is small and the staff's attitude is not good
Nelly T. Families with young children Indonesia, August 2, 2014
near MTR JORDAN, food, acomodation

nice room, near MTR, GOOD security
7.3
Refrensi from my fren,good price
Michelle C. Families with young children United States of America, July 31, 2014
Tiny room but good location

Not too far from MTR station, wi-fi in the room
7
The room was too small for the 3 of us. Hardly any space to walk around the room. Breakfast was not included, but there are plenty of restaurants near the hotel for your choosing. It is also not too far from the nearest MTR station. Very convenient location.
Rosita F. Families with young children British Indian Ocean Territory, June 5, 2014
safe and comfortable

good location, safe & accommodating staffs
7.7
good and wish to check-in for my next visit at hong kong
Ma. T. Families with young children Philippines, June 4, 2014
Nothing extraordinary. Just right.

Accomodating front desk staff. Quiet surroundings. Fast check-in and c heck-out.
5.7
Overall stay is good enough. I just have three comments which may be helpful. First, the standard room where we stayed is so small that we could hardly move. Second, the beds are also so small for adults and are not "spine-friendly". Lastly, when we check-in, concierge staff was not helpful. He just watched us carry our heavy luggages, considering that my two other companions are a senior-citizen and a small child.
Ma. J. Families with young children Philippines, June 4, 2014
comfortable

near mtr, near local restaurants, clean rooms.
7.7
family enjoyed it though rooms could use more space.
Mohd H. Families with young children Malaysia, May 5, 2014
Best Western Grand Hotel

No
4.7

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Customer Reviews - Best Western Grand Hotel, Hong Kong

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