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Best Western Grand Hotel

23 Austin Avenue, Tsimshatsui, Tsim Sha Tsui, Hong Kong (Show on map)

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Hotel Area: Tsim Sha Tsui Number of Rooms: 396
Free Wi-Fi

Recent customer reviews

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6.9

based on
1488 reviews

Value for Money
6.7
Location
7.8
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
6.5
Food/Dining
6.1
All reviews (1488)
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Mogan K. Business travelers Malaysia, April 12, 2014
Feel like was in prison as the room was small

close to public transport. City centre.
6
Very small room and no closet to hang clothes. Very simple breakfast and same items served daily.
Andrew A. Business travelers Singapore, April 12, 2014
Average experience

Location. New. Simple frills
3.3
Average, cos it's largely for countryside tourists.
Sue T. Business travelers United States of America, April 8, 2014
Centrally located, short walking distance to MRT.

Friendly staffs, centrally located, easy access to all public transformations, shopping & restaurants..
9
Room & bathroom is very small, but beds are comfortable. Staffs are friendly & helpful. One good thing about this hotel is that the location is unbeatable, easy access to shopping, restaurants, sightseeing spots, and just minutes walking distance to airport free shuttle bus stop & MRT. One bad thing about this hotel is that the hotel accommodates too many China tourist groups and they are way too too noisy!! They shout, yell out loud in the hall way and in their rooms, non stop smoking odors day & night!! I requested non smoking room upon checking in, but either the check in personnel did not put us in non smoking room or the Chinese tourist group people did not obey the regulation and had smoking competitions day & night!!!
Salina M. Couples Singapore, April 7, 2014
Hotel was the usual shoe-boxed style of Hong Kong.

Cloe to the MTR, close to shopping areas and definitely close to Halal food all around
6.3
It was an experience to have stayed in a very shoe-boxed room. Will definitely be crammed if there was more luggage carried.
Tris S. Families with older children Indonesia, April 6, 2014
very nice and confy, close to amenties

good, clean, and cheap
6
it just ok but worth to try
Michelle C. Business travelers Hong Kong, April 4, 2014
Clean room and great location

Location, service, clean
8.3
I am actually from hk but need a hotel room to concentrate on my work. It's a hotel located in a super convenient location and surrounded by loads of restaurants with yum food. The front desk staff is super nice and arranged a great room for me after learning that I need a quiet room to work. The view is superb! The only point i want to mention is that there is no proper desk for work in my room which is out of my expectation. Also, the room is too small for big suitcases.
Yin N. Solo travelers Singapore, April 3, 2014
No frill budget hotel!

The location and price happen to meet to my requirement!
6.3
No frill ... Nothing more to ask for given in HK for the price that I pay!
Thian C. Couples Malaysia, April 2, 2014
Over price

Good location
6.3
Normal
Sabine J. Couples Australia, March 31, 2014
Decent location but pretty average room

Location
6.7
The rooms are a little small and dark, but otherwise worth the money.
Sophie W. Solo travelers United Kingdom, March 31, 2014
Just what we wanted

Clean, location, price
8

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Customer Reviews - Best Western Grand Hotel, Hong Kong

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