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Recent customer reviews
October 10, 2008
simple hotel at good location
You can reach the hotel with CTA but you have to do one transfer and walk appr. 5 minutes; bus station is in front of hotel; near park; near water; near aquarium and planetarium; a couple of museums are nearby too; free Internet.
Before we arrived at the hotel I double-checked with agoda if there will be any tax to be charged from the hotel. I got a confirmation that charges is included in hotel tax. One day before arrival I called the hotel directly to check if my reservation was known and if we had two beds as the meaning of double bed was unsure to me. The hotel confirmed my reservation and that two beds were in the room. On our arrival we have been greeted and checked in. The room was pretty small but we didn't want to stay in the room the whole day anyway. When asking how to get to Oakbrook mall or Stratford mall we have been told to go by cab as it was not possible to go by train or bus. We trusted the info and paid 50 usd to get to the first mall. When we wanted to go the the other mall we paid another 40 usd and found out later that there was a bus going to a Metra-station where a train was going to down-town Chicago....you can imagine we were quite unhappy with the info the hotel provided. Also when we asked for coin laundry they could not give any info., when asking how much a cab to airport would be they couldn't answer. What kind of a hotel is this?? For me these are standard questions which should be answered with ease. The nice thing was free Internet but that's about it. The location on south Michigan is pretty good if you want to go shopping on State street or north Michigan. State street is better for shopping. ask for special visitor card at Macy's and Bloomingdales so you can save 11% tax except for cosmetics and other selected items.
State street and North Michigan avenue; Oakbrook mall or Stratford mall which are outside in the suburbs but worth seeing; Wicker park is also nice (Marc by Marc Jacobs store!)