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Good 6.9
Based on 2123 reviews

Recent customer comments

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based on 2123 reviews
  • Cleanliness 7.2
  • Facilities 6.1
  • Location 8.0
  • Room Comfort/Standard 6.8
  • Service 6.8
  • Value for money 6.9
  • Food/Dining 6.0
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Kelvyn S.
December 26, 2015
Not too bad
location, location, location
Great location, MTR station, eateries & shopping malls nearby. Breakfast food not so good.

Ramon B.
December 25, 2015
Hotel is close to Times Square. Great location.
The location is close to Times Square. I had a corner suite with a great view. Close to the MTR.
I had a good stay. You have to take an elevator to the reception area. Then another elevator to your room. Definitely ask for a higher floor as there is street noise.

Jagdish L.
Hong Kong
December 21, 2015
best western experience causeway bay
location, cleanliness & reception staff
the concierge dept was the worst ever experience i have had in any hotel i travelled in the world. no respect, no courtesy and horrible attitude. they actually told me to get a cab outside the hotel as they can't help us arrange for one.

Yin C.
Hong Kong
December 18, 2015
Convenient, Value for money, Cozy

Eric Y.
December 17, 2015
Good Rooms but small
Kindly staff, good rooms, near MTR
Good Rooms, near MTR from Times Square

Eric Y.
December 17, 2015
Good Rooms but small
Near MTR, Good Views, Good staff
Good rooms but small, good view and near MTR

Yvonne J.
December 16, 2015
I had a very good stay
good location, comfortable, clean
I had a pleasant stay at this hotel. The staff is nice. Clean bedroom and I also had a room with a good view where I could see the harbour!

Donny L.
December 16, 2015
too small
room small, near market & time square
Room is small and lack of space for luggage for 2 people.

December 14, 2015

Maria M.
December 12, 2015
The hotel sucks, the girl staff was so rude
I will never ever go bavk to this hotel, very small, i ask for a non smoking room but they gave me a smoking room