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Recent customer comments

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based on 2052 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 5.9
  • Location 8.0
  • Room Comfort/Standard 6.8
  • Staff Performance 6.8
  • Value for Money 6.9
  • Food/Dining 6.0

8.7 Eddy L.
October 28, 2014
A little dissapointed during check in
Great location, value for money & clean room
It was my second time staying at this hotel. I was dissapointed during check in at the hotel. I understand that I specifically requested for 2 beds room at the time of booking. At the time of check in, I asked the staff if I could change the room from a 2 beds room to a large bed room. Without asking for my reason, he refused and said that was what I requested for. Other than that I was perfectly happy

6.7 jimmy W.
November 29, 2014
location, convenient, price

9.3 martin K.
November 04, 2014
Not bad, it was so close to exit d causeway bay
it was so close to exit d causeway bay mtr, and close to all shopping area!
it was so close to exit d causeway bay mtr, and close to all shopping area!

7.3 Bingkun X.
November 04, 2014
Average, good location but small room
good location, clean room, but it does not worth the price

4.7 Antoni A.
October 31, 2014
No as expected
location, Clean & Staff
No as expected, it's not as good as previous as the room is smaller. They don't even have a small working desk which normal standard hotel should have.

4.3 Wesly S.
November 22, 2014
location is quite OK, is at city but the room was small, and the hotel location is inside the small road. but overall is OK.

8 Yvonne J.
October 24, 2014
Nice room, good location but a bit hidden
comfortable bed, cute room, in the centre.
The room was small but comfortable. The hotel is near the times square, but a little bit hidden if you do not know the streets of Hong Kong well. I was supposed to work in my room, but the wifi connection was weak. But overall, the stay was good.

6 Halim S.
October 22, 2014
s m a l l
Location, nearby restaurants, good water pressure.
Wow, it was the first word that came out of my mouth. I know that I should be expecting small room, but when we entered the room we were just surprised just how tiny it is. (Mind me that we're Asian with height 170 (me) and 160 (my wife). With our 2 luggages and 2 hand carry suitcase there is hardly enough space to put them together. The bed was joined of 2 twin single beds and that is fine I think, and on the wall there is a folding table that can be used as table for your laptop and charging. But this is Hong Kong where space is a premium price and we must accept that., but before book this hotel, there are nearby hotels that similar price and some are cheaper that this hotel. I would've just look around before made the reservation. ----- I just wished that they make the shower bigger, because with that around 1m x 0.5m space for shower is just a torture.

9 Diana S.
June 10, 2015
great location
very comfortable bed and great location
i think for hong kong, the size of the room its ok the bed was very comfortable

5.7 Jericho C.
December 05, 2014
Rooms Are Too Small
Clean, value for money, nice staff
My stay at the Best Western Hotel Causeway Bay was satisfactory at best. The rooms are too small, with bathrooms really cramped.