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Best Western Hotel Causeway Bay

Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong (Show on map)

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Area: Causeway Bay Number of Rooms: 258
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
1350 reviews

Value for Money
6.9
Location
8.1
Staff Performance
6.7
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
6.9
Food/Dining
6.1
All reviews (1350)
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Christine C. Couples Hong Kong, April 17, 2014
bad service

close to shopping center, close MTR station, convinence
5
Siow K. Business travelers Singapore, April 16, 2014
good location but every room has smoking smeall.

location. location. location.
6.3
The hotel is OK. Room is small but bearable by HK standard. One big issue I had with the rooms are even non smoking room comes with ash tray and is full of smoking smell. I changed a room, all at supposedly non smoking level but all comes with the smell. Need to really designated non smoking level and enforce it. Leave the ash tray out and put warning sign and clean up fee notices. Smoke detector will help also. Just my suggestion.
Ching P. Business travelers Malaysia, April 15, 2014
Misleading advertisement, the hotel room is small
5.3
It was not as good as I wanted, no internet, nothing to say about this hotel
Bart V. Solo travelers Netherlands, April 4, 2014
the quality of the room was not worth the money

the location
5.7
Overall it was okay, but expected a better room for the number of stars and price per night
Aaron D. Couples New Zealand, March 31, 2014
Good location but not budget friendly

Location, location, location
4
Less than ideal as non smoking rooms were not. Understand staff were unable to move us due to capacity but was disappointed considering how expensive it was.
Wei L. Families with young children Malaysia, March 30, 2014
Good Shopping trip

City area, close to shpping mall, reasonable price
6.3
bad services in the morning breakfast. Bad waitres attitude ..
Willem S. Solo travelers Canada, March 30, 2014
worst hotel stayed in by far. no closet. no light

nothing good to say
4.3
the small room had no place for a small suite case. no cabinets or drawers. no closet. just 2 hangers on a wall hook. no light above hallway small sink. could not shave properly. it amazes me that this hotel had multiple star rating. it is below 2 star at the least. a very low wattage single light 6v led above the 2 beds. no bedside tables. no light beside beds. insufficient light for reading. window curtains stuck. breakfast was adequate. the worst hotel i stayed in throughout my 43 years in travel industry. it was unbelievable.
Kanokrat A. Business travelers Thailand, March 27, 2014
Compact room, good service

Good service, high speed wi-fi, restaueants around
6.3
The hotel is not too far from Time Square. There are lots of restaurants near the hotel. There is high speed wi-fi in the room.
Michael R. Business travelers Australia, March 25, 2014
Wouldnt stay again small room

Location
5.7
Hotel was hard to find and the rooms where very small. Location ok but again very hard to find Breakfast average
Paul C. Business travelers Australia, March 25, 2014
adequate but very much a mass tourist hotel

location
3.3
room was small, smokey and overall shabby. even though i asked for a nonsmoking room i think the tourist set using the hotel don't really care and every room is the same. there is also a two stage lift system and you can waste a long time going to the lift to the street level. the hotel is really a budget traveller hotel and should be seen as this.

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Customer Reviews - Best Western Hotel Causeway Bay, Hong Kong

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