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Best Western Hotel Causeway Bay

Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong

Recent customer reviews

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Good

6.9

based on
1948 reviews

1187 reviews in English

Value for Money
6.9
Location
8.0
Staff Performance
6.8
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
6.8
Food/Dining
6.0
All reviews (1948)
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Kar W. Solo travelers Malaysia, October 12, 2015
Pleasant stay

Clean, comfortable, cozy
8
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Muhammad H. Couples Singapore, October 12, 2015
Excellent location within reach of everything

Location, Accessibility, Room Size
7.7
Second stay in this hotel. Value for money. Location is excellent, within Wan Chai and just next to Causeway Bay, though the nearest MTR station is around a 10-minute walk. Room was cosy but not painfully small. Bed was soft, probably time for replacement as we could feel the mattress spring at some parts. Otherwise, a comfortable stay.
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Sei T. Couples Hong Kong, October 10, 2015
Not bad

The room environment nice lobby and staff
7.7
It is a very good location which is easy to find and convenient to shop around. The staff was friendly and everything's not bad. Yet, they put two single beds together instead of offering us a double bed even if we requested in advance, not a big issue though. The fridge was tiny and was only able to contain 2 cans of drink but still happy that at least there was a fridge. Room service was available but we didn't try any so cannot give comment on the quality of food. Not bad overall.
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Shui H. Solo travelers Canada, October 9, 2015
nice and essential

bigger bathroom than best western sheung wan, good restaurant, instant access to city
7.7
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Lukyto L. Couples Australia, October 8, 2015
The gym is approx 1.7m x 3m . Improper equipment

Location
4.7
Bed was old. Room had a cigarette smell. What they called Fitness room was only an approx 1.7x3m room with only 3 treadmills. No weights.
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Yu K. Couples Hong Kong, October 2, 2015
quite good

quiet, good location, many restaurants near by
6.7
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Rizal W. Business travelers Indonesia, September 29, 2015
little western style hotel

Near the times square, shoping arcade is not far from the hotel, a reasonable rate
7.3
The room is okay, but the room is small nearly no space to put your shoping bags, some of the hotel staff is not welcoming, but not all of it.. the young bellboy is polite, the old one is making a not welcoming faces, want to to know why he doing it.. times square shoping arcade is not far from the hotel
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Charles O. Solo travelers Singapore, September 28, 2015
Average Hotel

Staff are kind, Hotel is cozy, Location is quite ok
7
Great stay except for some cleanliness and housekeeping issues. Also, the hotel is convenient as the walk to the nearest subway station takes 5-7mins.
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Abhinandan C. Couples India, September 28, 2015
Satisfying stay!

Location cleanliness breakfast
7.7
It was pleasant staying here. Will reccommend others as well.
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Anthony K. Solo travelers United Kingdom, September 26, 2015
Best Western Causeway Bay

Location Price Proximity to MTR
5.7
Unless you pay stratospheric sums, any hotel room in Causeway Bay is going to be small. The room I stayed in was tiny but I'm not going to fault the hotel for that. You have to accept that if you want to stay on HK island. My problem is the total absence of anything resembling a US Best Western experience except for the BW logo on the sugar packets. Why bother exporting a global brand if you don't try to make the experience global? The week before, I stayed in a Best Western in Buriram, Thailand. My reviews gushes about how much the experience there is like a BW in the US, right down to the dedicated egg chef at breakfast time. This hotel is indistinguishable from a run-of-the-mill Hong Kong hotel.
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