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Best Western Hotel Causeway Bay

Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong

Recent customer reviews

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Good

6.9

based on 2022 reviews

1227 reviews in English

Value for Money
6.8
Location
8.0
Staff Performance
6.8
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
6.8
Food/Dining
6.0
All reviews (2022)
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Harish A. Business travelers India, November 10, 2015
location

Accommodating staff and very friendly, wifi good,
7.3
The rooms were quite small even if we were upgraded,outside of the hotel is not a clean area
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Ka T. Couples Australia, November 10, 2015
Just a short stay

the price for the location
6
the bed was pretty uncomfortable but for the price it is ok. you will get nothing in this expensive area in the same price.
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Rupert P. Solo travelers Australia, November 9, 2015
Rooms are tight and wash basin in entrance.

Good location if on foot. Cheaper of the named hotels.
6
It was ok. Will probably stay somewhere else next time.
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Shazlina M. Groups Malaysia, November 9, 2015
Nice room with a view.

clean, good service, location
7.7
Good & convenient location. Room is clean, value for money.
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Chan L. Couples Hong Kong, November 9, 2015
small room but good location

good location, nearby MTR, many shops nearby
7.7
but room is very very small
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Jacques C. Solo travelers Singapore, November 8, 2015
good location, easy accesibility to mtr and food

convenient, comfortable, clean
7.3
Quite good, room is comfortable for 1 person. Was on level 35 so i can see the habour view. Room is typical of size of hong kong hotel room but a bit sad that there is no overhead lights at the table area so I can't really use the table at night. Very good location, it is 5 mins walk from the Causeway bay mtr station. 2 mins to Times square shopping. There are lots of shopping and also food eateries around it. There is even a wet market next to it. The only downside is that the main entrance is not facing the main road but rather facing a small lane. So it is easier missed.
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Denise S. Couples Australia, November 5, 2015
Great location Small excellent for a few days

Location good staff
8
Liked position close to Metro easy walk Times Square
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Fook O. Couples Malaysia, November 4, 2015
The bed is really bad, like the spring was spoiled

Staff
6.3
So so
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Ho Y. Solo travelers Hong Kong, November 4, 2015
The worst experience ever

Location
4.3
A very bad experience and the service is super damn bad. The reception is super rude and so not professional, I booked for a double bed room as I am traveling alone and they can only assign me twin bed. The reception is trying to argue about "oh you did not request double" and not providing any solution. Its very simple thing for combining 2 into 1 but they still would like to argue with you that they did nothing wrong is your problem. So stupid and rude for a "hospitality". Never again
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Wang H. Business travelers Taiwan, October 31, 2015
Special hotel experience

Location is okay. Price is affordable. Staff are nice.
5.7
Room is very small, old, and bed is not comfortable at all.
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