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Best Western Hotel Causeway Bay

Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong (Show on map)

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Area: Causeway Bay Number of Rooms: 258
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
1395 reviews

Value for Money
6.9
Location
8.1
Staff Performance
6.7
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
6.9
Food/Dining
6.1
All reviews (1395)
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Paul C. Business travelers Australia, March 25, 2014
adequate but very much a mass tourist hotel

location
3.3
room was small, smokey and overall shabby. even though i asked for a nonsmoking room i think the tourist set using the hotel don't really care and every room is the same. there is also a two stage lift system and you can waste a long time going to the lift to the street level. the hotel is really a budget traveller hotel and should be seen as this.
Michael C. Families with young children Malaysia, March 22, 2014
Poor experience

Great location, accessible to major malls within walking distance
4.7
William M. Couples United States of America, March 21, 2014
inconvenient uncomfortable,

nothing at all
4.7
this is the smallest and the most inaccessible room i have ever seen. we had to leave after only 4 days of the paid for 13 days. how doe you get customer service ?
Athi N. Business travelers Malaysia, March 20, 2014
Good utilitarian functional hotel

Location, cleanliness, and cheapest hotel i could find in Wan Chai area
7.7
My stay here was straightforward. Fuss free, check-in and check-out. The room was clean though i have experienced better customer service in other hotels around the world.
Rowan C. Business travelers South Africa, March 15, 2014
very bad

nothing
2
This was a very bad hotel, not worth the price. Rooms are size is very small.
Celeste M. Solo travelers United States of America, March 15, 2014
pleasant accommodations, good location

proximity to transit, decent furnishings, friendly staff
7.3
Easy and enjoyable, a good introduction to the city.
Ida C. Solo travelers Hong Kong, March 12, 2014
Should be a 2.5-3 star Hotel

Price and locations are great!
7.3
Room is too tiny and the entrance of the hotel does not fit in a 4-star hotel but 2.5-3 overall. The swimming pool is hilarious small like a huge fishing tank!
Yuan C. Groups Malaysia, March 11, 2014
Acceptable hotel

Near shopping area, close to MTR, with "great" city view
7
Reza A. Business travelers Indonesia, March 9, 2014
A Hotel for Shoppers

Near to the shopping mall, clean, easy to find food
6.3
Stayed in this hotel is very convenient, it is close to the central park shopping mall and not very far to go to the sub way station. If you are hungry, you can find so many restaurant around the hotel area. The hotel is clean, but the room is small, the toilet is so tiny, the interior decoration is not matching one to the other. The bad thing is the front desk service which is not friendly. We ordered king size bed but they could not provide it. First time they said it is available but suddenly they changed their mind just because on of the front desk officer could not give the king size bed room to my friend. So all of us can not get the bed that we want.
Kelvert T. Business travelers Singapore, March 8, 2014
Great Location

Great Location, Attentive Staff and reasonable rates
8
Great Location, Attentive Staff and reasonable rates, but room is quite small.

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Customer Reviews - Best Western Hotel Causeway Bay, Hong Kong

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