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Best Western Hotel Causeway Bay

Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong (Show on map)

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Area: Causeway Bay Number of Rooms: 258
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
1328 reviews

Value for Money
6.9
Location
8.1
Staff Performance
6.7
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
6.9
Food/Dining
6.1
All reviews (1328)
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Jeo H. Couples China, June 29, 2014
good and cozy .but small room

easy transfers, very convenient for shopping . nice local sea food street downstairs
10
ALL good. expecting to visit next time soon
Kok L. Couples Singapore, June 28, 2014
4 days not enough!

clean, good location,
6.3
Lea H. Solo travelers Singapore, June 19, 2014
ordinary. hotel is centrally located

location, rates and view
5
Pleasant
Handi K. Families with young children Indonesia, June 17, 2014
Quite Nice but small room and unpleasant staff

Clean, Internet Access and strategic location
6
Unpleasant/Mess service in room (room mess without order to clean/ make up). So after return to hotel, we cannot relax...
King T. Groups Hong Kong, June 14, 2014
Good location

Location
7
Max B. Couples United States of America, June 12, 2014
pretty poor
3.7
This customer has only rated this hotel and has not submitted any comments.
Fred S. Families with older children Philippines, June 11, 2014
Tiniest room I have ever stayed in

Near: shopping mall, fresh market actually used by locals, & public transport.
5.3
Won't return unless rate is US$75/night or lower, many much larger rooms in area at for a bit more & have booked those at US$80-90. Be warned this is just a bit smaller than businessman hotels in Japan (not capsule hotel), but inefficient space use. Hotel room pictures don't show how claustrophobicly small ALL their rooms are, specially toilet. If guest was 200+ pounds, likely won't fit toilet seat as it is bracketed by walls, & would protrude from the shower stall by at least 20% sideways. Room has no closet. Uses tiniest fridge I've ever seen, takes half a day to chill a bottle of water. Was able to change rooms, difference being with or without bathtub with see through wall facing bed vs tiniest shower stall no glass. No toilet lock (if seated on toilet, you can hold door closed easily without extending arm). Hotel room corridors not air conditioned: HOT. Hotel entrance hard to find in small dark alley. In room safe is in small PORTABLE shelf. After 1 finds entrance, 1 takes small lift to 3rd floor to check in then another set of elevators to rooms, traffic at peak times. Room sound proofing is bad, one can hear conversations next door & steps from corridor. Room key failed a few times, change at 3rd floor. Check in was quick after running around in circles in neighborhood locating this place, it helps that building facade has name in big letters. Room was immediately available 3pm. Hotel location is good, very near tram, buses, fresh market, restaurants, takeout joints, shops & Times Square mall. Easy to change rooms & check out was just as fast. Staff were able to find & return items left in previous room (just a couple of canned drinks). Got room for US$69/night on Agoda with 7% discount from my credit card, if not for low price would be unhappy, on weekends there was a poster outside HK$1600/night changed to HK$665 on weekday. Note this was June 2014 during heatwave. Requested late checkout at 1pm, left luggage on 1st floor until 3hrs before flight.
Matthew Y. Couples United States of America, June 10, 2014
smallest room I have ever stayed in

The view and location
4
The room at this hotel is the smallest I have ever stayed in. The hotel bought the cheapest furniture possible for the room and I would have rather stayed in a home stay. The only nice thing was the small view from the broken jacuzzi.
Rolando H. Business travelers Mexico, June 9, 2014
Location, Value, Design

Location, Value, Design
5
I reallly liked to stay here, cozy and not so expensive!
Luigi T. Business travelers Australia, June 9, 2014
Developed rash from bed mites

Quiet, not too expensive
5
Not exactly pleasant because I have rash all over my back and arms most likely from mattress mites. Expected a much more attractive "shop front" appearance...

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Customer Reviews - Best Western Hotel Causeway Bay, Hong Kong

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