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Best Western Hotel Causeway Bay

Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong (Show on map)

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Area: Causeway Bay Number of Rooms: 258
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
64 reviews

Value for Money
7.1
Location
8.5
Staff Performance
7.0
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.3
Food/Dining
6.3
Families with older children (64)
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Fred S. Families with older children Philippines, June 11, 2014
Tiniest room I have ever stayed in

Near: shopping mall, fresh market actually used by locals, & public transport.
5.3
Won't return unless rate is US$75/night or lower, many much larger rooms in area at for a bit more & have booked those at US$80-90. Be warned this is just a bit smaller than businessman hotels in Japan (not capsule hotel), but inefficient space use. Hotel room pictures don't show how claustrophobicly small ALL their rooms are, specially toilet. If guest was 200+ pounds, likely won't fit toilet seat as it is bracketed by walls, & would protrude from the shower stall by at least 20% sideways. Room has no closet. Uses tiniest fridge I've ever seen, takes half a day to chill a bottle of water. Was able to change rooms, difference being with or without bathtub with see through wall facing bed vs tiniest shower stall no glass. No toilet lock (if seated on toilet, you can hold door closed easily without extending arm). Hotel room corridors not air conditioned: HOT. Hotel entrance hard to find in small dark alley. In room safe is in small PORTABLE shelf. After 1 finds entrance, 1 takes small lift to 3rd floor to check in then another set of elevators to rooms, traffic at peak times. Room sound proofing is bad, one can hear conversations next door & steps from corridor. Room key failed a few times, change at 3rd floor. Check in was quick after running around in circles in neighborhood locating this place, it helps that building facade has name in big letters. Room was immediately available 3pm. Hotel location is good, very near tram, buses, fresh market, restaurants, takeout joints, shops & Times Square mall. Easy to change rooms & check out was just as fast. Staff were able to find & return items left in previous room (just a couple of canned drinks). Got room for US$69/night on Agoda with 7% discount from my credit card, if not for low price would be unhappy, on weekends there was a poster outside HK$1600/night changed to HK$665 on weekday. Note this was June 2014 during heatwave. Requested late checkout at 1pm, left luggage on 1st floor until 3hrs before flight.
Viriya T. Families with older children Thailand, May 20, 2014
location is ok, small room, bad service

location is ok, many restaurant around hotel and good area for shopping
5.7
The hotel is not too far from MTR (you can walk around 10 minutes). There are lots of restaurants and department store around the hotel. The internet is ok (it is free of charge). But the room is very small and bathroom is tiny. Service is bad because staff at reception is unfriendly. I think it is not worth the money.
Pamela M. Families with older children Philippines, February 27, 2014
Comfortable stay

Clean, accessible, daily towel change
9
I expected the worst for this hotel, reading from the reviews on location & room quality, it wasn't that bad. It wasn't bad at all. Yes, the rooms were small & the bed was small too, but it was typical for Hongkong. Your 30kg suitcase wouldn't have a place in that room. But it was a place you could comfortably go home to after a day of long walks. Market & local restaurants were just around the corner - fresh strawberries, sushi, bread. A 7-min walk will take you to Times Square or bus stops to Mongkok & Ocean Park. Location is a corner from the main road, we found it to be accessible. We'd check in here again if we want to be in this side of Hongkong.
Yang W. Families with older children Malaysia, February 23, 2014
Is an Awesome Trips

Good Location, Nice food around the hotel, close to the shopping attraction and MTR station
8.3
The only issue was the water shower systems problem. the water not strong enough. staff is friendly , hotel room is small but very comfy. lots of nice local food around the hotel. just 5 to 10 mins walk to the MTR station, depend you walk speed.
Yang W. Families with older children Malaysia, February 23, 2014
Good Memories Trips

Good Location, Nice local Food, Near MTR
8.3
The only issue was the water shower systems problem. the water not strong enough. staff is friendly , hotel room is small but very comfy. lots of nice local food around the hotel. just 5 to 10 mins walk to the MTR station, depend you walk speed.
Eng T. Families with older children Malaysia, December 28, 2013
Disappointing & unsatisfactory

NONE!!
2
The hotel was categorised as a four star hotel. I would deem it to be a motel at best. The rooms were SMALL and not very clean. Hotel front was facing an alley, and we were told that if we wanted a taxi to the airport, we had to drag our bags to the hotel next door for one!!! We would never recommend this 'hotel' to friends and will definitely not stay there again.
Tracy Y. Families with older children China, December 23, 2013
generally good

location; service
7
Best Western Hotel Causeway Bay is near the shopping mall so it is convenient to shop around. But the room is really small.
Kit W. Families with older children Singapore, December 13, 2013
The hotel meets basic needs of clean accommodation

Central location, easy access to airport/public transport/eateries & restaurants.
6
As expected, just a place for meeting needs of washing up and sleeping as the rooms are small and basic with a small TV with limited channel selection. However, free WIFI in room was a plus factor as some hotels either charge a fee or provide on in lobby WIFI connection.
Lee C. Families with older children Malaysia, December 8, 2013
hotel is small

renovation, wifi, close to restaurants
4.3
Geraldine G. Families with older children Philippines, December 7, 2013
a place to stay overnight.

accessibility to food
10
if you are in a budget trip you can try Best Western Hotel. Good enough for a place to sleep when you're in Hong Kong.

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Customer Reviews - Best Western Hotel Causeway Bay, Hong Kong

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