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Best Western Hotel Causeway Bay

Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong (Show on map)

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Best Western Hotel Causeway Bay Hong Kong - Guest Room Best Western Hotel Causeway Bay Hong Kong - Guest Room Best Western Hotel Causeway Bay Hong Kong - Deluxe City View Room Best Western Hotel Causeway Bay Hong Kong - Hotel Corridor Best Western Hotel Causeway Bay Hong Kong - Room Amenities Best Western Hotel Causeway Bay Hong Kong - Hotel Room Key Best Western Hotel Causeway Bay Hong Kong - Room Amenities Best Western Hotel Causeway Bay Hong Kong - Bathroom Amenities Best Western Hotel Causeway Bay Hong Kong - Bathroom Amenities Best Western Hotel Causeway Bay Hong Kong - Bathroom Amenities Best Western Hotel Causeway Bay Hong Kong - Bathroom Best Western Hotel Causeway Bay Hong Kong - Bathroom
Area: Causeway Bay Number of Rooms: 258
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
77 reviews

Value for Money
7.1
Location
8.5
Staff Performance
7.0
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.2
Food/Dining
6.4
Families with older children (77)
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Chua G. Families with older children Malaysia, May 13, 2015
Good Location, Convenient, small room

MTR is within walking distance, can easily find different type of foods in surrounding area, strong WiFi signal
7.3
Room is rather small, no space to put luggage, no cabinet
Ada V. Families with older children Philippines, May 6, 2015
Satisfied and Very near in Sogo and Times Square

Near proximity in mall, mtr, food stores
8.7
Small but tidy and nice interior.
Vasundhara S. Families with older children India, March 29, 2015
Rude staff and congested room!

Location
3.3
the best room is supposedly the harbour view room. It was a joke. So tiny and extremely congested. The staff at the reception are rude.
Veronica T. Families with older children United Kingdom, February 23, 2015
Great location, amazing staff, but small rooms

The staff at the hotel were amazing! The location was great! And the rooftop jacuzzi has amazing views on a clear day!
8.7
I would recommend this hotel to any couples or solo travelers (for reasons I will explain later) who are looking to visit Hong Kong. The staff were amazing, very friendly and always willing to help, especially the concierge team downstairs on the ground floor! The hotel is very well maintained, very clean and modern. The location of the hotel is also great, right by Times Square and two stops on the Subway to SOHO (less than 5 minutes), also if you want to visit Tsim Sha Tsui side it's only 15 minutes! However, as mentioned I would only recommend this hotel to couples or solo travelers, as the rooms are very very small, and not suitable for families, especially if you are traveling as an older child or adult with parents or grandparents like I was. We always stay in best western hotels wherever we travel in the world, and we have never had such a small room! I know space is a premium in Hong Kong, and I do understand that, but I think the hotel could sacrifice the number of rooms in order to make some rooms bigger, especially for families, as I mention. Also if you are traveling to or from the hotel from the airport I would recommend using the airport bus service offered by the hotel, it is very convienient and much cheaper than taking a taxi! Overall, a very enjoyable stay, shame about the room size, the staff were amazing, great location, certainly somewhere I would recommend!
Mei L. Families with older children Singapore, January 5, 2015
Excellent location with fascinated accessibilitied

Location. Cleanliness,
9.7
Pleasant
Khin T. Families with older children Myanmar, December 29, 2014
good

reception, room , location
7.3
Website
Winy M. Families with older children Indonesia, December 27, 2014
Location and location

Location. Clean
7.7
Taradon M. Families with older children Thailand, September 27, 2014
Good location

Location, price, clean
8
It was decent but the room was a bit small
Fred S. Families with older children Philippines, June 11, 2014
Tiniest room I have ever stayed in

Near: shopping mall, fresh market actually used by locals, & public transport.
5.3
Won't return unless rate is US$75/night or lower, many much larger rooms in area at for a bit more & have booked those at US$80-90. Be warned this is just a bit smaller than businessman hotels in Japan (not capsule hotel), but inefficient space use. Hotel room pictures don't show how claustrophobicly small ALL their rooms are, specially toilet. If guest was 200+ pounds, likely won't fit toilet seat as it is bracketed by walls, & would protrude from the shower stall by at least 20% sideways. Room has no closet. Uses tiniest fridge I've ever seen, takes half a day to chill a bottle of water. Was able to change rooms, difference being with or without bathtub with see through wall facing bed vs tiniest shower stall no glass. No toilet lock (if seated on toilet, you can hold door closed easily without extending arm). Hotel room corridors not air conditioned: HOT. Hotel entrance hard to find in small dark alley. In room safe is in small PORTABLE shelf. After 1 finds entrance, 1 takes small lift to 3rd floor to check in then another set of elevators to rooms, traffic at peak times. Room sound proofing is bad, one can hear conversations next door & steps from corridor. Room key failed a few times, change at 3rd floor. Check in was quick after running around in circles in neighborhood locating this place, it helps that building facade has name in big letters. Room was immediately available 3pm. Hotel location is good, very near tram, buses, fresh market, restaurants, takeout joints, shops & Times Square mall. Easy to change rooms & check out was just as fast. Staff were able to find & return items left in previous room (just a couple of canned drinks). Got room for US$69/night on Agoda with 7% discount from my credit card, if not for low price would be unhappy, on weekends there was a poster outside HK$1600/night changed to HK$665 on weekday. Note this was June 2014 during heatwave. Requested late checkout at 1pm, left luggage on 1st floor until 3hrs before flight.
Viriya T. Families with older children Thailand, May 20, 2014
location is ok, small room, bad service

location is ok, many restaurant around hotel and good area for shopping
5.7
The hotel is not too far from MTR (you can walk around 10 minutes). There are lots of restaurants and department store around the hotel. The internet is ok (it is free of charge). But the room is very small and bathroom is tiny. Service is bad because staff at reception is unfriendly. I think it is not worth the money.

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Customer Reviews - Best Western Hotel Causeway Bay, Hong Kong

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