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Best Western Hotel Causeway Bay

Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong (Show on map)

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Area: Causeway Bay Number of Rooms: 258
Free Wi-Fi

Recent customer reviews

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Pleasant

6.7

from 444 reviews

Value for Money
6.7
Location
7.7
Staff Performance
6.6
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
6.5
Food/Dining
5.8
Business travelers (444)
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Jacky J. Business travelers Malaysia, July 5, 2015
A BAD SERVICE HOTEL
2.7
I have a bad experience staying in this hotel. First this hotel outside look nice but it is very small and not comfortable. The room is terrible small and I was bang by the wall when turn my body around. The reception is dog eye that look down on people. Rude and the way talking is bad. When I took out my VISA INFINITE credit card her face only look better. Next is their service. Only 1 pillow for 1 person and the pillow is super bad then I called for extra pillow but I called for 3 times as they promised will take to my room but I wait for 2 nights also not send to my room at ALL!! I will band this hotel into my list. I will strongly advice other PLEASE PLEASE not to stay at this hotel otherwise you sure will regret like me!!! Furthermore, please do not think this hotel is at a good location. you stay in you will know it is not really good location compare to other hotel!!
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Derrick C. Business travelers Philippines, June 17, 2015
Near MTR

It's near MTR, times square around 400-500m, clean room but very small, staffs are friendly
8
Very good
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Kurt S. Business travelers Germany, June 17, 2015
small rooms, need to be renovated

next to the centre, staff is friendly
5.3
this is not a 4 star hotel, compared with others should get 2 stars, small rooms, no shelf for clothes, bathroom extremely small, not a place to stay longer
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Matthew C. Business travelers United Kingdom, June 14, 2015
Poor value

Staff, location, Charm
4
The room was a glorified rabbit hutch. The jacussi was not working and the so called gymn was a broken down exercise bike/treadmill.
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Frank L. Business travelers Hong Kong, June 3, 2015
Not for business people

Located in the heart of the city on 1 minute of Times Square. Cheap in price. Speaking English.
5.7
Not good. Located in a small dirty side street. Cramped lift to reception on 3rd floor. The bed was worn out whivh caused lower back pains. Room is very small without chair or desk. Only a plank on the wall to do work on my computer while sitting on the bed. Cramped bathroom with toilet too small for western behinds. Hot water is lukewarm. Only one of the two keycards is activated. Many guests in big families and groups with accordingly noisy behaviour in the hallway. My impression is 3 star at best and nit suitable for business travelers. Then again: what do you expect for this low price?
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Conceicao W. Business travelers United Kingdom, May 16, 2015
location value money

very good location value money
7
very good but do you need ask for non smoking (even that there is astray on non smoking room) and high floor ( the only thing is not good they not let you check in before 14.00 or 15.00 however even the room is free , that is not style of best western chain .
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Liem H. Business travelers Indonesia, May 10, 2015
good

good
6.3
good
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Ruby A. Business travelers Philippines, May 3, 2015
good location

good location, clean rooms, safe
7.7
Pleasant stay. Good location, walking distance to times square and other malls.The room is small, no chair where you can sit.They clean room everyday.
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Navnitlal B. Business travelers China, April 9, 2015
NOT ENOUGH SPACE TO HAVE A FEEL OF ROOM,

CLEAN, COZY FROM OUT SIDE, STAFF
4.3
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Banson C. Business travelers Canada, March 31, 2015
Great value for money. Unbeatable location.

Value. Location. Service
7.7
As good as expected. Second stay there
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Customer Reviews - Best Western Hotel Causeway Bay, Hong Kong

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