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Best Western Hotel Causeway Bay

Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong (Show on map)

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Area: Causeway Bay Number of Rooms: 258
Free Wi-Fi

Recent customer reviews

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Good

7.3

from 86 reviews

Value for Money
7.1
Location
8.6
Staff Performance
7.0
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.2
Food/Dining
6.3
Families with older children (86)
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Kao K. Families with older children Cambodia, August 7, 2015
Mr.

Location, cleanness and staff friendliness
8.3
We enjoyed our stay very much.
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Prong K. Families with older children Thailand, July 28, 2015
great locations...safe...comfortable enough

the location of the hotel is excellent. it is close to the shopping areas and many resturant
7.7
comfortable...I brought kid to HK for his summer camp and we decide the stay here 1 night before send him to the camp. The location is great and we could have lot of sight seeing the area. good restaurants around. The hotel is comfortable enough and safe.
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Hadi W. Families with older children Indonesia, July 22, 2015
Too small,bathroom no curtain,water flow out

Clean, quiet, good service
5.7
good service, but you hv difficulties taking a bath. No curtain n water flow out to floor
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Sandy L. Families with older children United States of America, July 8, 2015
Uncomfortable bed

Location good.convinent for transportation A lot of option for food
6.3
It's ok
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Chee S. Families with older children Singapore, July 2, 2015
Overall stay

Customer Service, Location and Value for money
8
It was an enjoyable stay. The customer service was good, the location was great and it is really value for money. However, if you are looking for spacious with many amenities, perhaps this hotel may not be able to satisfy you. But for me, the stay was pretty good
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Honny S. Families with older children Indonesia, June 23, 2015
Nice Hotel

Clean room, nice staff, good location
8
Good location, near Times Square
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Chua G. Families with older children Malaysia, May 13, 2015
Good Location, Convenient, small room

MTR is within walking distance, can easily find different type of foods in surrounding area, strong WiFi signal
7.3
Room is rather small, no space to put luggage, no cabinet
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Ada V. Families with older children Philippines, May 6, 2015
Satisfied and Very near in Sogo and Times Square

Near proximity in mall, mtr, food stores
8.7
Small but tidy and nice interior.
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Vasundhara S. Families with older children India, March 29, 2015
Rude staff and congested room!

Location
3.3
the best room is supposedly the harbour view room. It was a joke. So tiny and extremely congested. The staff at the reception are rude.
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Veronica T. Families with older children United Kingdom, February 23, 2015
Great location, amazing staff, but small rooms

The staff at the hotel were amazing! The location was great! And the rooftop jacuzzi has amazing views on a clear day!
8.7
I would recommend this hotel to any couples or solo travelers (for reasons I will explain later) who are looking to visit Hong Kong. The staff were amazing, very friendly and always willing to help, especially the concierge team downstairs on the ground floor! The hotel is very well maintained, very clean and modern. The location of the hotel is also great, right by Times Square and two stops on the Subway to SOHO (less than 5 minutes), also if you want to visit Tsim Sha Tsui side it's only 15 minutes! However, as mentioned I would only recommend this hotel to couples or solo travelers, as the rooms are very very small, and not suitable for families, especially if you are traveling as an older child or adult with parents or grandparents like I was. We always stay in best western hotels wherever we travel in the world, and we have never had such a small room! I know space is a premium in Hong Kong, and I do understand that, but I think the hotel could sacrifice the number of rooms in order to make some rooms bigger, especially for families, as I mention. Also if you are traveling to or from the hotel from the airport I would recommend using the airport bus service offered by the hotel, it is very convienient and much cheaper than taking a taxi! Overall, a very enjoyable stay, shame about the room size, the staff were amazing, great location, certainly somewhere I would recommend!
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Customer Reviews - Best Western Hotel Causeway Bay, Hong Kong

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