arrow-up-icon Earn points on your loyalty program!

Up to 30% off with Agoda Insider Deals!

About Best Western Hotel City Ost

Description

Well-placed in the nightlife, sightseeing, restaurants area of Berlin city, Best Western Hotel City Ost provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Intimes Cinema, Flohmarkt am Boxhagener Platz Market, Skatehalle Berlin give to this hotel a special charm.

Simply put, all the services and amenities you have come to expect from Best Western International are right in the comfort of your own home. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Berlin, make Best Western Hotel City Ost your home away from home.
Show more Show less

Features

Hotel Facilities

  • 24-hour front desk
  • bar
  • bicycle rental
  • business center
  • coffee shop
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • newspapers
  • pets allowed
  • safety deposit boxes

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • English
  • French
  • German
Show more Show less

Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Airport Transfer Fee: 25 EUR
Breakfast Charge (when not included in room rate): 10 EUR
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 3 km
Distance to Airport: 15 km
Internet Usage Fee: 0 EUR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 6
Number of Rooms : 140
Parking Fee (per day): 12 EUR
Reception Open Until: 11:59 PM
Room Voltage: 230
Time to Airport (Minutes): 30
Year Hotel Built: 2008
Year Hotel Last Renovated: 2008
Show more Show less

Recent traveler reviews

Filter by traveler type
All reviews (104)

Business travelers (13)

Couples (58)

Solo travelers (18)

Families with young children (3)

Families with older children (6)

Groups (6)

Very good
7.8
Hotel Condition/Cleanliness
8.4
Facilities
8.0
Location
8.3
Room Comfort/Standard
7.8
Staff Performance
7.9
Value for Money
8.0
Food/Dining
6.6

8.7 Heidi K.
Finland
October 30, 2015
Comfortable Budget Hotel
Price, Location, Staff
The Hotel is right by Samariterstraße U-Bahn so travel to pretty much everywhere in Berlin is easy, including both Schönefeld and Tegel airports. There are convenience stores, bakeries and plenty of other shops next to the Hotel and staff available 24h to help with any queries. Friedrichshain has many cool bars and a young vibe with takeaway food available more or less around the clock. There is also a nice food market on Saturdays and flea market on Sundays in Boxhagener Platz which is close by. The Hotel itself is basic as the rooms do not come with a kettle, but this is provided by the hotel free of charge if you request a tea/coffee set. Iron and ironing board is also provided upon request but bring your OWN hairdryer as the one in the rooms is completely useless and took me ages to get my hair dry. We didn't have breakfast at the hotel because 10EUR seemed a bit excessive in Berlin. There is a bar in the lobby with a relatively good selection of drinks and the Hotel has all the important amenities such as luggage storage, daily housekeeping, safe in the rooms and free toiletries that you can request from reception according to your needs. Our room was really quiet and the bed comfortable so we had a really enjoyable stay. The only thing that was missing was wi-fi connection. It seemed to work in the lobby only and we had other friends staying in the hotel who had the same problem too. The hotel was aware of the issue but unable to help and looking at some of the other reviews our experience was by no means isolated so don't expect to be able to use wi-fi in the rooms! It made communication with the rest of our group (some of whom were staying in a nearby hostel) pretty difficult and in the end my boyfriend had to use his roaming a lot resulting in a large phone bill. Not ideal when free wi-fi is advertised as available in all rooms! Staff were, however, very accommodating and friendly throughout our stay so we would definitely recommend this hotel.

7.3 Matthias E.
Chile
October 23, 2015
Clean, great staff, good location with metro.
Location, room, staff

6.7 Kelly C.
Singapore
October 08, 2015
Location, surroundings
Location
Train station is just at the front of the hotel but is not near main tourist spots, but if familiar with transfer at train stations will be okay. There is a mid-size supermarket right next door to hotel so buying amenities etc is easy, however lack of food choices around the hotel.

7.7 akihiro F.
Japan
November 28, 2015
Good location and resonable
Location Accessibility Price close to super market
Reasonable!

5.7 Anders P.
Denmark
September 25, 2015
Not one of the greater BW's
Location only

4 LAMBERT B.
France
August 20, 2015
Un bon emplacement
Emplacement transports personnel
Gros problèmes de connexion Wifi dans cet Hôtel Éviter les 4,5 et 6em étages si vous souhaitez du Wifi opérationnel dans votre chambre . Ça ne passe pas, reste le lobby !! La moquette du couloir et de notre chambre au 5ème est vraiment dégradée par des tâches. Dommage car pour le reste, le personnel est vraiment parfait.

8 Robert P.
Germany
August 16, 2015
WiFi not working
location, price, room standard
The Wifi was not working at all! Neither in the room, nor in the lobby. Staff said management is aware of the issue, but has not been able to provide any improvement. Quite any unsatisfactory... any shady hostel I've been to in Vietnam provides internet, but Best Western in Central Berlin in unable to do so - quite poor!

9.7 sudarin U.
United Kingdom
August 09, 2015
don't doubt, just book it before someone else did!
great value for money, great location & great services! it has all the ticks that a hotel needs
ive been booked severel 3 stars hotels before & by far this is one of the best 3stars hotel ive stayed. amazing value for money, the underground train is right on your doorstep as youre coming out the hotel. a few stops away from alexander platz for main connections to wherever you need to go & plenty of shops & restaurants if you dont fancy going to the center. most highly recommended for your middle of range budget!

9.7 Mark R.
United Kingdom
August 03, 2015
Convenient, comfortable and good value
The location (near to Samariterstrasse U-Bahn) is ideal. Rooms are very clean, spacious and well equipped for the ordinary traveller. Staff very helpful.
My stay was really pleasant,as the staff are very friendly. I think the breakfast (at 10 Euros) is a bit expensive. The rooms are really good and the safe is a welcome feature. A room telephone would be a useful addition, at least for internal purposes and you could only count on one lift working at times. But the positive far outweighs these slightly negative aspects.

8 Chan V.
Hong Kong
August 31, 2015
A very convenient hotel
good location, nice staff, clean room
The loccation is very good. It's right next to the metro station. There is a supermarket nearby which makes everything convenient. The staff in the hotel are all very nice. They recommended me a lot of good places to visit and of course they told me the way very clearly.


;