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Agoda Verified Reviews

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based on 3036 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Staff Performance 7.0
  • Value for Money 7.1
  • Food/Dining 6.1

6 Chi L.
Hong Kong
April 04, 2016
Ok for money
Room small but ok for the room charge

7.6 Kaniya N.
April 04, 2016
Staffs are not helpful and unpleasant!
Staffs are the only thing which makes this stay unpleasant. They were not helpful at all. They didn't help me calling a taxi to airport and they didn't even offer any kind of service! Other else is fine. You get what you pay. Nothing exceeds expectations. Okay to stay for a short period.

8.4 Jacob T.
April 02, 2016
Value for money
Convinient located near subway. Rooms clean but cramped. Very good free WIfi

5 Joachim B.
March 30, 2016
Not to recommend
The view, a very clean hotel, nearby to the metro
We upgraded our rooms, but still it was very small rooms with VERY uncomfortable beds. One of the rooms was very cold which the staff admitted but it took 5 days of reminding and an angry husband to get extra blankets. The view was fantastic but the staff wasn't friendly at all

8 QIU X.
Hong Kong
March 29, 2016
cheap, good location.
cheap, good location.

5.6 Glenn L.
March 29, 2016
Tiny room and freezing overnight.
Turned the air con off and that still didn't help. Had two duvets and still cold.

6 Thomas H.
United States
March 28, 2016
It was clean, the food was ok, it was in Soho so you were able to see the culture and experience the street vendors and shops.
The stay in the hotel was disappointing. We expected the room to be small, but never imagined closet like small. We had no room to even walk, you basically took three steps and you were in the bathroom. The room was cold, apparently they don't use heat. We learned the hard way if you don't specify non-smoking when making the reservation they put you in a smoking room. They offered a "smoking treatment" to get rid of the doesn't work. We paid for a double bed and wound up with two single beds because we didn't specify non-smoking and they didn't reimburse us the cost. Would not recommend this place to stay.

5.6 Lao C.
March 28, 2016
Disappointing service
The location is nice, but the overall experience is poor. The reception is behaving remarkably rude and impatient.

6.8 kiti C.
March 27, 2016
location, free wifi
good location. near many restaurant, near MTR and Tram station. Free wifi. Room is small but there are common in HK

6 Chantal W.
Hong Kong
March 26, 2016
very basic hotel
the western side of hong kong, with standard amenity yet convenient location