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Recent customer comments

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based on 3041 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.1

Raymond M.
Hong Kong
March 09, 2016
Surprisingly limited
Housekeeping staff. Price. Location
I spent as little time as necessary in the room. My son noted there were several Internet sites blocked he uses for gaming and communicating with fellow students and gamers. The room was little more than a place to sleep.

Elena C.
March 09, 2016
My stay with best western harbor is quite good The location is very convenient, well connected with MTR and it is just a very short working distance from bus and tram stations. It just take half hour to check in at the airline counter at Hong Kong station. However, the hotel light is a little bit dim and the lifts are slow. These requires improvement.

Yeung T.
Hong Kong
March 08, 2016
Service, room and location
Present the best to the clients

Hau H.
March 07, 2016
So so
Room are a bit small, the spring of the bed almost come out, it let me can't sleep well on the first night. After change the room, the bed is more better but also the same problem.

Cassandra H.
March 07, 2016
Wouldn't recommend to anyone
The lifts where awful, waited a minimum of 5 minutes every single time and not all lifts where working. Booked an upgraded room - extremely disappointing. Room was a shoe box size, very tiny and no room to move. We opt out of getting our rooms made each morning due to the size of the room - no where to put our ONE suitcase which would have made room service hard everyday. Breakfast was also terrible - food was cold and stale. Definitely would not recommend to anyone. Only positive was the hotel was close the the train station and some staff.

Suresh P.
March 07, 2016
Poor Hotel
close to MTR station.
Very disappointing.

South Korea
March 07, 2016
Very reasonable price
Good price

Lee Y.
March 07, 2016
Great Hotel
Free shuttle bus from Jetty. walking distance to place of interest. Friendly staffs and clean room.

Andre C.
March 05, 2016
Confort, valuable, but small rooms
Location, cleaness and value for money

tan Y.
March 05, 2016
the room is small and the seaview has been blocked by the building. The hair dryer is hot when using.