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Recent customer comments

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based on 3028 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Staff Performance 7.0
  • Value for Money 7.1
  • Food/Dining 6.1

5.3 Antonius T.
February 29, 2016
Cant fulfill customer satisfaction
Near mtr station
We ask for king size bed, because I only stay with my wife, and they gave us twin bed and just combined together. Its uncomfortable and disappointed.

8 TAN H.
February 27, 2016
great location
clean, great, best location

8.4 Prasopchai T.
February 27, 2016
Good view from the room
Good hotel! The room was a bit small which is normal in Hongkong. You can see the Harbour from the window. Good location, about 5-10 min walk to the underground. Very nice staffs.

7.7 esther Y.
February 26, 2016
Good location, small rooms
Location, room servicing, price
We booked early to pay around AUD$80 per night, although ibis Central was available for about the same price had we booked a week earlier. I read that lifts were really bad but it was all good with us. We stayed in a mountain view room, which we could see buildings and buildings and fog covered most of the view. The room lighting is very very dark, difficult to see unless you open the curtains, in which the opposite building people can see you too if you are just out of the shower and getting ready to go out. Air-con was a big issue, the rooms must be center controlled, the temperature does not rise above 20C no matter how much you crank up the heater. We ended up sleeping with it off because it just got so cold at night. What is the point of having a heater if you can't crank it up? Otherwise, tiny room as usual, good room servicing.

5.3 Andrew H.
United Kingdom
February 25, 2016
Smallest rooms and hard bed with springs.
It's location is good and taxi drivers find it with no problem.
It's not the most beautiful hotel I have seen with entrance being a dull car park (you have to take the lifts up to level 5 for reception) I had the harbour view room which was small. The space from the toilet to the bathtub was around 30 cm and you could put ur legs in the bathtub. The beds are hard as hell, and with the feel of springs. Room was decorated like a cheap boudoir. View was ok. Did not try the breakfast there but u are better off going to the high street area for breakfast.

6.4 Lan C.
Hong Kong
February 25, 2016
Facilities problem
The toilet is too small

6 William C.
February 25, 2016
Best Western Harbour View Hong Kong
Interesting location , rooms are tiny , many food outlets nearbyO

6.7 Nasrul M.
February 24, 2016
Very clean..nice location...friendly staff
Satiesfied but the room are too small

8.3 Nurul H.
February 23, 2016
Nice staff and nice view
The view, the location, the staff

5.3 Siu C.
February 23, 2016
Rooms are small and dark with simple deco
2 mins away from the MTR station, 20 mins from Central and nothing else
The rooms are small with very poor deco and facilities and sound proof is extremely poor! This hotel is packed full of low price tourist groups hence the corridor was extremely noisy in the morning between 6-10am. It also took us ages to get downstairs in the morning hours as most tourist groups were busy rushing out of the hotel for their next destination. The air con in the room is also very noisy, the cleaniness is fair and the room is very dark as the bed side is not built with any reading or overhead lights. Don't stay here if you really want a balance between price and quality. Here, you pay less but the quality is also low......