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Best Western Hotel Harbour View

239 Queen's Road West (MTR Sai Ying Pun Station Exit A1), Hong Kong Island West, Hong Kong

Recent customer reviews

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Good

6.9

based on 2949 reviews

1567 reviews in English

Value for Money
7.1
Location
7.3
Staff Performance
7.0
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
6.5
Food/Dining
6.1
All reviews (2949)
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Yap W. Groups Malaysia, December 29, 2015
Food
5.7
Nearby food stall not bad
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Lea H. Couples Australia, December 27, 2015
Best Western Harbourview H K

The concierge, who was always helpful even when extremely busy. The location. The friendly housekeeping staff
6.3
We had a long stay of eight days. The restaurant staff were permanently grumpy! The housekeeping staff were always happy but not terribly efficient! The location of the Hotel is perfect for getting anywhere. The Hotel was old and in need of refurbishment. The young man at the concierge was always extremely helpful even when he was 'run off his feet'. The Hotel is literally a two minute walk from the metro stop and free bus shuttle to airport train across the road. Great location.
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Benjamin Y. Families with older children Singapore, December 25, 2015
Not for families...stay only for the location.

location, location, location.
5
The room was extremely small with little space for anything. The only saving grace of this hotel is the location and the service level of the housekeeping who were willing to extend every little request. Be prepared to be squeeze every time you take the lift. The mtr entrance is a short walk away within 5 mins but the walk to the train is about 10 mins.
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Kit Y. Solo travelers Hong Kong, December 25, 2015
Terrible place
5.7
We lived in the non-smoking floor yet there was some smoke smell when I first entered the room. The bathroom was extremely small that even a tiny girl has difficulties in getting dressed in it. The quality of the personal hygiene tools they provided were horrible and without any brand name on it.
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Wong S. Families with young children Malaysia, December 24, 2015
Worth the value

Located near Drief Seafood Street , easy to find char chan teng ( HK type of cafe) & friendly housekeeper
6.3
Good
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Wong S. Families with older children Malaysia, December 24, 2015
Worth the value

Located near Drief Seafood Street , easy to find char chan teng ( HK type of cafe) & friendly housekeeper
6
Lifts are too small, can only carry 6 person at a time.
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Pauline L. Couples Hong Kong, December 23, 2015
Great location

Great location.
7
Acceptable
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Mark H. Solo travelers United Kingdom, December 23, 2015
A very nice stay.

Great view, good breakfast and location.
8.7
THe room was pleasant but a bit small with 2 beds, it could do with more furniture like a chair. Breakfast was very good with plenty of choice for western and eastern food. Staff efficient but not overly friendly. You have to wait a long time for lifts at 9:00am when everyone is checking out. Location very good for metro and the Peak.
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Tingting Z. Couples Singapore, December 22, 2015
good location

the location is good, it is near MTR station. has AEL shuttle bus just across the road, i like the room deco
6.7
Pros: the location is great. 2min walk to MTR station, 3min walk to wellcome supermarket, 1 min walk to claypot rice shop, roast meat shop nearby. cons: hard bed, small room (typical Hong Kong size), breakfast food does not change (same variety) Overall, the price is reasonable for this small room. However, i dislike hard bed so it wont be my choice the next trip.
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Ye Z. Groups China, December 21, 2015
Amazing

Scenery
6.7
It's amazing and fantastic journey during my visit. The worst point of this hotel is the room so small even if the view from inside to outside is so beautiful.
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