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Recent customer comments

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Good



based on 3040 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Staff Performance 7.0
  • Value for Money 7.1
  • Food/Dining 6.1

7.3 Chan H.
Hong Kong
February 10, 2016
A convenient hoel with reasonable price
The hotel is near to MTR, even though the district is a little bit old, there are a lot of small galleries. It worths to visit them. In addition, it is easy to access other places of Hong Kong.
The hotel is near to MTR, even though the district is a little bit old, there are a lot of small galleries. It worths to visit them. In addition, it is easy to access other places of Hong Kong by different means, e.g. buses, trams or MTR. And the price is very reasonable by comparing the other hotels in the same area.

7 Di S.
China
February 09, 2016
It's near to mrt entrance and main shopping areas
Very good location
It is too cold in winter

4.8 KIM E.
South Korea
February 08, 2016
Very Small Room
I was really disappointed with this hotel room size.

6 Chi P.
Hong Kong
February 08, 2016
convenience
good location
clean, good location but small

4.8 Kenneth L.
United Kingdom
February 05, 2016
Fair deal
Average hotel with good location near the MRT station. The only problem is the lifts (elevators) that carry residents. They are tiny and slow. Hotel should use queuing system and first come first serve. The check-in floor at the 5th, we could not get into any lift for 30 mins with our lugguage. People were constantly in and out of this hotel and it was very heavy traffic for these lifts (even night time at 10pm). In the morning during the check-out time, it was another difficult time to use 2 lifts (for some reason 1 of them used for carry house keeping materials and1 cannot be called for) hence it was only 2 lifts in service. I wanted to walk down but then i was living on the 21st floor. Anyway using the lifts were nightmare. Finally the hotel does not have heating. The temperature was below 10 and rain during out stay and we asked to have extra blanket becoz the room was cold.

7.6 Clara N.
Singapore
February 03, 2016
Comfy Hotel with airport express shuttle
Comfy beds with clean sheets. Lightings a little dim. But overall a good stay for me.

8 David N.
Canada
February 02, 2016
Stay on January 31st, 2016.
The service was very good. The breakfast buffet was good. They need to make sure that the scrambled eggs are fully cooked. They need to maintain and/or upgrade their exercise equipment. They are falling apart. However, for the location, it was good.

7.2 Jenny W.
Sweden
January 30, 2016
Great value for money hotel
Have been staying at this hotel three times and it has been great. Although my last visit get weather was very cold and the hotel didn't provide extra blanket so I was very cold for two nights. Other than that the location is perfect close to the metro an walking distance to soho. In summer the pool is awesome!

10 Joseph C.
Philippines
January 29, 2016
Perfect location to travel around Hongkong
Variety of restaurants nearby and Next to the MTR
We travelled Hongkong a lot because it is near the train station and a lot of restaurants nearby. Perfect place to stay in Hongkong

6 tam Y.
Hong Kong
January 28, 2016
small room but clean
small room but clean