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Recent customer comments

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based on 3045 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Staff Performance 7.0
  • Value for Money 7.1
  • Food/Dining 6.1

David N.
February 02, 2016
Stay on January 31st, 2016.
The service was very good. The breakfast buffet was good. They need to make sure that the scrambled eggs are fully cooked. They need to maintain and/or upgrade their exercise equipment. They are falling apart. However, for the location, it was good.

Jenny W.
January 30, 2016
Great value for money hotel
Have been staying at this hotel three times and it has been great. Although my last visit get weather was very cold and the hotel didn't provide extra blanket so I was very cold for two nights. Other than that the location is perfect close to the metro an walking distance to soho. In summer the pool is awesome!

Joseph C.
January 29, 2016
Perfect location to travel around Hongkong
Variety of restaurants nearby and Next to the MTR
We travelled Hongkong a lot because it is near the train station and a lot of restaurants nearby. Perfect place to stay in Hongkong

tam Y.
Hong Kong
January 28, 2016
small room but clean
small room but clean

Arthur R.
January 27, 2016
NO ROOM HEATER during the winter
location, room area, view
The BAD things: - rooms have NO centralized heating, very cold during winter! need to request for a heater, but they ran out, gave us additional blanket instead. quite useless for room temp below 10C. - one elevator occasionally stopped midway, got stuck one night for a few mins - bed is terrible, you can feel the springs on your back The GOOD things: - a few meters from Sai Ying Pun MTR or Tram line - quiet neighborhood - heated water supply is consistent - great view of harbor (for harbor view room) - bigger than usual HK room area - quick check in / out - daily room make up - wifi is good

Garrett L.
United States
January 26, 2016
Good hotel and good location
The rooms are small and our bathroom was very small. However it's clean and the bed was comfortable. we spent our days sightseeing and only wanted a comfortable place to sleep. The location is very convenient only two blocks from Sai Ying Pun MTR station. This station is only 2 stops from Central station making connections to all other MTR trains easy and fast. The harbor view is ok but not spectacular. This is a great location to maximize your sightseeing time using the MTR system.

Ting W.
Hong Kong
January 25, 2016
Nice, clean and good value
Nice, clean and good value

jayne W.
United Kingdom
January 24, 2016
comfy room
Cotton sheets, comfy bed and nice hot showers

January 24, 2016
Nice harbour view
harbour view, close to public transportation, close to business centre area

Lucy W.
United States
January 24, 2016
Ok for location
Good location near MTR
I stayed here for a total of 9 nights. The elevators are the worst. There is usually a more than 10 minute wait at around 9am. I waited more than 30 minutes for an empty elevator to come once to get my luggage down. The elevator system is really dumb because all 3 elevators stop at every level. They should really consider something more intelligent since the building has 36 levels. The room was tiny. No closet and not even clothes hangers. The bathroom floods after every shower and has really bad lighting. Actually the room itself is really dark. The room smells musty and the windows don't open. The only good thing was that it's really close to the Sai Yin Pun MTR station. The website says that A1 is the closest exit but it's actually faster to get to the hotel from the B exits.