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Recent customer comments

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Good



based on 3036 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Staff Performance 7.0
  • Value for Money 7.1
  • Food/Dining 6.1

5 Glen T.
Hong Kong
January 10, 2016
Review
Water was hot towels were dry than on the street
Elevators slow crowded Double bed is upgrade mattress too hard Not enough shower gel shampoo toothpaste supplied. Must always ask for more. Room too small Tried to walk stairs because elevator too slow. Not possible!

8 Hung T.
Singapore
January 09, 2016
worth considering
location, staff, value

8 ingrid S.
Sweden
January 09, 2016
good location
location, transport, comfort
nice located in a calm area with restaurants and Close to transportation nice and helpful staff

3.3 Wing C.
United States
January 09, 2016
Best Western harbor view hotel has no harbor view
1. I spent almost 20 USD more for a harbor view room, ended up buildings view, no harbor view at all. 2. Room is extremely small, it could fit one small corner self and 2 single bed only, I had to put my luggage on the walk way, no closet. 3. Room has a strong toilet odor, suspected the toilet air exhaust has feed back problem. 4. Air conditioner could not be turned off, it blows to only one bed, ended up one is too cold and the other is too hot. 5. Some one smoked on the non smoking floor, smoke odor moved inside my room, did complained to reception, they refused to do any inspection or investigation but asked someone open my window, that night was only 13 degree, they gave us two options, either frozen or choked to dead. 6. Receptionist didn't do their job well, too arrogant, he didn't disclosed to me that I have a choice to let them take away all the drink and food from the room in order to avoid a 500 dollars deposit, he insisted for 500 dollars deposit instead. 7. The cheap toilet plastic shower curtain and the water barrier are too short, that created a big gap letting water splashed out. The entire toilet floor was wet after shower. Very disturbing. Over all, I will certainly not go back to this hotel in my next trip to Hong Kong. Best Western Harbor view hotel has no harbor view, it deserves only 2 stars or less.

8 Babu P.
India
January 08, 2016
It's a decent 3-star hotel good value for money.
Location, location and location
Hotel is on main island, so it is easy to travel around.

8.3 Suryaningsih W.
Indonesia
January 07, 2016
Clean, free wifi and center area
Clean, free wifi and center area
Clean, free wifi and center area. Easy to find food. Near public transportation. Comfortable.

5.7 ETHON K.
Malaysia
January 06, 2016
Fail in terms of cleanliness
Location and price
Value for money accommodation with good location. Unfortunately, room service cleanliness is a huge disappointment for Best Western managed hotel standards.

7 Zevon N.
Australia
January 06, 2016
Obviously targeted for China people
Convenient cheap and food
Hotel staff was very rude, they asked me to make way for China people. The restaurant however was not bad at all, their lunch has semi buffet with some decent lunch sets. I stayed for one night, the room was quite small, it was very dark inside the room, and the doors were quite thin could hear everyone walking in the corridor and closing opening doors. The bed was rather uncomfortable and squeaky and hard. However I can't complain for the price I am paying, price was low and location was good. If you are looking for a place to stay one night, and not spending alot of time inside the room, then it's totally fine!

3.3 Franco C.
Italy
January 05, 2016
Best Western Hotel Harbour View
Entrance
Uncomfortable

6.3 Anthony M.
Hong Kong
January 04, 2016
okay hotel
location, that's all