arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type

based on 3031 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.1

6.3 Zachary C.
United States
December 14, 2015
location, location, location

7.3 Sanjay R.
December 13, 2015
Good hotel but surrounding not good.
Good service. Staff is co operative. clean rooms.
Harbour view room was good. But rooms are very small.

6.7 Chonlathorn J.
December 13, 2015
good location

10 Ms W.
December 12, 2015
our best hotel
The excellent ocean view, the most beautiful top roof swimming pool and super high Internet
We love this hotel because 1. We got the ocean view room on the 19th floor (at the first) then we asked for the higher floor, we liked to see the ocean view clearer and they gave us the new one very nice view on the 32nd floor, they cared for us to have the smoking room but it didn't have. Thank you very much. 2. The swimming pool on the top roof, 38th floor, is very beautiful although we couldn't swim, it's in the winter season, it was closed. But we could see the nicest view and the best internet, super high speed, we could relax there. 3. They serviced very extra mind. Breakfast was very nice and the best cleaning everyday. 4. Near the hotel, there are a lot of food shops and cheap fruit shops. 5. The hotel is very near Sai Ying Pun MTR, very easy to go to anywhere. 6. If you want to go to Tsim Sa Tsui, go to Central station, $ 4.50 and then get the ferry $ 2.50 use more time but cheaper than going by MTR, $ 13. 7. We will go back this hotel.

3.3 Hung H.
Hong Kong
December 12, 2015
small room
never back again

6.7 Carolyn C.
December 10, 2015
No comment

7.7 Dorothy L.
December 10, 2015
Budget hotel, value for money
Location, condition of the room, price
Comfortable beds and hot showers available. We had a twin room with 2 single beds. The toilet sink is too small, and it is easy to flood the bathroom floor with the design. Room temperatures were difficult to adjust -- it stayed at 22C and this is a problem in the winter months. We basically just turned the air con/ heater off. Otherwise, good value for money. Airport shuttle is just opposite the street in front of Mannings. Has good Char Siew and other roasted meats just a few shops away. Nearby also has a street full of 'tea restaurants' that gives you affordable breakfast options. Can take the 'ding ding trams' to nearby Sheung Wan for morning dim sum and good money changers (near western market), or Zhong Wan as a major train interchange.

9 He H.
December 10, 2015
Value for money hotel on HK island
Price, Location, No hassle

6 Hang T.
December 09, 2015
close to MTR station
good location

3.3 Samu S.
December 09, 2015
Terrible, really terrible, we really suffered!
Pen, pillows, and towels
Terrible, really terrible, we really suffered! Never go back again to best western, we supposed to have a great weekend, but we did, after moving