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Recent customer comments

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based on 3096 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.1
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.1

Lea H.
December 29, 2015
Best Western Harbourview H K
The concierge, who was always helpful even when extremely busy. The location. The friendly housekeeping staff
We had a long stay of eight days. The restaurant staff were permanently grumpy! The housekeeping staff were always happy but not terribly efficient! The location of the Hotel is perfect for getting anywhere. The Hotel was old and in need of refurbishment. The young man at the concierge was always extremely helpful even when he was 'run off his feet'. The Hotel is literally a two minute walk from the metro stop and free bus shuttle to airport train across the road. Great location.

Thomas S.
United States
December 28, 2015
For the price, great
Small, location, comfortable
The Best Western Hotel Harbour View is a killer little hotel. There's a lot of package tourists coming from the Mainland, so if you're not cool with screaming and door slamming, you should go elsewhere.....but if you're cool with it, then this is the place for you. I stay there all the time and bring a pair of ear plugs. Rooms are small, it's Hong Kong.

Kit N.
Hong Kong
December 28, 2015
Terrible place
We lived in the non-smoking floor yet there was some smoke smell when I first entered the room. The bathroom was extremely small that even a tiny girl has difficulties in getting dressed in it. The quality of the personal hygiene tools they provided were horrible and without any brand name on it.

benjamin Y.
December 26, 2015
Not for families...stay only for the location.
location, location, location.
The room was extremely small with little space for anything. The only saving grace of this hotel is the location and the service level of the housekeeping who were willing to extend every little request. Be prepared to be squeeze every time you take the lift. The mtr entrance is a short walk away within 5 mins but the walk to the train is about 10 mins.

Pauline L.
Hong Kong
December 26, 2015
Great location
Great location.

Dominic P.
December 25, 2015
good accomodation
ill be back for sure

Tingting Z.
December 23, 2015
good location
the location is good, it is near MTR station. has AEL shuttle bus just across the road, i like the room deco
Pros: the location is great. 2min walk to MTR station, 3min walk to wellcome supermarket, 1 min walk to claypot rice shop, roast meat shop nearby. cons: hard bed, small room (typical Hong Kong size), breakfast food does not change (same variety) Overall, the price is reasonable for this small room. However, i dislike hard bed so it wont be my choice the next trip.

Brendan B.
United Kingdom
December 23, 2015
Short stay
Convenient, clean, quite good value
Rooms quite small, no wardrobe , not a four star hotel

comgrit W.
December 23, 2015
Good location and local food
location food cleaner
Very good location only few minutes walk to mtr Sai Ying Pun and a lot of local food,fruit ,McDonald's and 7-11 near the hotel

December 22, 2015
It's amazing and fantastic journey during my visit. The worst point of this hotel is the room so small even if the view from inside to outside is so beautiful.