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Recent customer comments

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based on 3160 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.1
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.1

Selcuk A.
January 11, 2016
Too bad!!
overall bad, dirty rooms, unfriendly stuff

Chi P.
Hong Kong
January 11, 2016
Clean and tidy
Convenience, many restuarants nearby, clean & tidy
Good but the room is too small.

Mark H.
United Kingdom
January 11, 2016
A very nice stay.
Great view, good breakfast and location.
THe room was pleasant but a bit small with 2 beds, it could do with more furniture like a chair. Breakfast was very good with plenty of choice for western and eastern food. Staff efficient but not overly friendly. You have to wait a long time for lifts at 9:00am when everyone is checking out. Location very good for metro and the Peak.

Welson A.
January 10, 2016
near to MTR
location, price, space
quite ok

Glen T.
Hong Kong
January 10, 2016
Water was hot towels were dry than on the street
Elevators slow crowded Double bed is upgrade mattress too hard Not enough shower gel shampoo toothpaste supplied. Must always ask for more. Room too small Tried to walk stairs because elevator too slow. Not possible!

Hung T.
January 09, 2016
worth considering
location, staff, value

ingrid S.
January 09, 2016
good location
location, transport, comfort
nice located in a calm area with restaurants and Close to transportation nice and helpful staff

Wing C.
United States
January 09, 2016
Best Western harbor view hotel has no harbor view
1. I spent almost 20 USD more for a harbor view room, ended up buildings view, no harbor view at all. 2. Room is extremely small, it could fit one small corner self and 2 single bed only, I had to put my luggage on the walk way, no closet. 3. Room has a strong toilet odor, suspected the toilet air exhaust has feed back problem. 4. Air conditioner could not be turned off, it blows to only one bed, ended up one is too cold and the other is too hot. 5. Some one smoked on the non smoking floor, smoke odor moved inside my room, did complained to reception, they refused to do any inspection or investigation but asked someone open my window, that night was only 13 degree, they gave us two options, either frozen or choked to dead. 6. Receptionist didn't do their job well, too arrogant, he didn't disclosed to me that I have a choice to let them take away all the drink and food from the room in order to avoid a 500 dollars deposit, he insisted for 500 dollars deposit instead. 7. The cheap toilet plastic shower curtain and the water barrier are too short, that created a big gap letting water splashed out. The entire toilet floor was wet after shower. Very disturbing. Over all, I will certainly not go back to this hotel in my next trip to Hong Kong. Best Western Harbor view hotel has no harbor view, it deserves only 2 stars or less.

Babu P.
January 08, 2016
It's a decent 3-star hotel good value for money.
Location, location and location
Hotel is on main island, so it is easy to travel around.

Suryaningsih W.
January 07, 2016
Clean, free wifi and center area
Clean, free wifi and center area
Clean, free wifi and center area. Easy to find food. Near public transportation. Comfortable.