arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type

based on 3101 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.1
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.1

Yiheng L.
December 17, 2015
Best western hotel (Sai Ying Pun) review
The 3 best things are 1. Staff friendliness n attentiveness 2. Speed of room cleaning 3. Location to dried seafood shops
This hotel is very efficient in its room area. It's standard rooms are good for business travelers but not ideal for families with kids. The lack of lifts also creates long waiting times during peak. Nonetheless, it is a cost efficient economical choice for travelers that spend only sleeping hours at the hotel

Frankie L.
December 17, 2015
Front desk staff, Ms. Cheung was not so friendly.
Location was good, price was reasonable, Housekeeping staffs are Friend
It's a nice hotel with convenient location. Over all, we enjoy our stay except the check in staff was a bit rude( Ms Cheung).

Cherryl A.
December 17, 2015
Nice Hotel
Good location, Clean hotel, Friendly staff
It was really great.

Lee A.
December 16, 2015
Ok not too bad
Location, price, cheesy decor
Great rooftop pool. Rooms were tiny but not surprising for HK standards. Near MTR and food places so pretty covenient. Loads of chinese tourists groups. Plenty noisy. Breakfast below average. Better food in the streets. But overall very decent for the price.

Edward L.
December 15, 2015
4 Nights Stay At Best Western Hotel Harbour View
Convienient Locationa as describe. Hassle free check in. Accomodation of special requests.
The stay was perfect without any hassle. Lift to rooms was a hassle due to the high levels of floors (36 floors in total) and the lifts was small (max 10 persons).

Ying C.
Hong Kong
December 15, 2015
Toliet too small.
bed is comfortable.
location is good but the toliet is too small.

Nongkhran N.
December 14, 2015
fine and convenient hotel for short stay
Clean and convenient
It's ok

janine R.
December 14, 2015
not a 4 star experience
good location, pretty on pictures and great views
The beds were uncomfortable hard, you could feel the metal parts under the mattress. Airconditioning system very loud even when turned off and breakfast was far from "Best Western Style". Next time I will try some other hotel.

Karl P.
United Kingdom
December 14, 2015
Good value
Funky decor, good value, great location
In a great location having a nice but funky decor this hotel is very good value for money.

Zachary C.
United States
December 14, 2015
location, location, location