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Recent customer comments

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based on 3101 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.1
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.1

South Korea
October 23, 2015
I am not going to the Best Western Hotel Harvbour view agian. NEVER EVER. It was worst hotel service I ever experienced. Entire requests and issues have been ignored from the hotel reception and restaurant and the room was so small as there was no space except one bed. The whole performance and condition never reached even 10% out of 100% in my satisfactory range. SO TERRIBLE.

Stephen H.
October 22, 2015
Good location on HK Central Shuttle Route
Location, Free Shuttle, Pool on Roof
This is the second time I've stayed at Best Western Harbour View. Although there's no western style eating venues nearby, the location on Queens Road West lends itself to a leisurely stroll (approx 20 mins) to the popular Soho district. The rooms are small as you would expect in HK, but it's the limited space in the bathroom which is noticed most. Overall however, it is well represented for the price range.

Phanwira T.
October 21, 2015
Good time
Pool, Location
Pool is nice and clean

Phanwira T.
October 21, 2015
Good time
Pool, Location
The room is too small. And the housekeeper unfinished clean the toilet when we check in the room, it was still dirty!

Lam P.
October 21, 2015
Location and value for money
Loaction, Clean and Good Services
Location, Clean and Good Sercvices hotel. Value for money. Will come back again!

Simon C.
October 20, 2015
Good location for couple
Value for money, prime location and clean
Location was good (is our 2nd time staying in the hotel - before mtr was operating).

Graham B.
United Kingdom
October 19, 2015
Choose for location but little else
It is in a good location with easy access to transport, and the rates are not bad. The rooms are basic but functional
A small, dark and cramped room made this a hotel better to leave than spend time in, but leaving is easy due to its good access to MTR, bus, tram and taxi. Staff are pleasant enough but the rooms really are grim. Stay for location and spend as much time as possible away from the hotel.

October 16, 2015
Not recommended.

rooney R.
United States
October 16, 2015
the room is small, litlle toiletry, no mouthwash
sky pool, buffet
Just okay.

Raymond M.
Hong Kong
October 15, 2015
First experience - Best Western HK West
Convenient location, fair price and efficient staff.
A good travel experience.