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Recent customer comments

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based on 3162 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.1
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.1

Shrestha R.
Hong Kong
November 11, 2015
Not good with anyway
Roof top pool but its onle 11-8 pm

Robert L.
United States
November 10, 2015
Don't expect too much
Location, location, location
The so-called 4-star hotel with seaview room was not quite so. The room was extremely small, with minimal seaview from the window. The facilities were a bit run-down. However, considering its price, this is pretty much what a travel can expect.

Paris H.
November 10, 2015
never again
proximity to the metro.
Permanent smell of cigarette in the room & the corridor (in the carpet). Stained sheets, Stained towels. Cleaning trolley permanently parked along the narrow corridor. So we had to lift big suitcases over the trolley on the way in & on the way out. Be prepared to wait indefinitely for the lifts, even though there are 4 of them. & When it did come, it was tiny & so full that we couldn't get on with our luggage. So we had to wait again & again. The lift door is also sharp, we got a finger cut trying to stop the door from closing (the door only stayed open for 3 seconds). The Harbour View room had a queen size bed in the picture when we were booking it online, but when we arrived they said they only have rooms with 2 single beds for the price we paid. Also the Harbour View room had few cm view of the harbour, which we struggled to find in between the high rise buildings. The staff at the check in were very unkind & unhelpful. It was very hard to understand what they were saying in English. We felt very much deceived by the name of the hotel & the name of the room (Harbour View). They should've named it a BUDGET MOTEL. We would NEVER EVER GO BACK there again.

Tom U.
United States
November 09, 2015
Overrated, overpriced
MTR is just around the corner.
A sign at the entrance indicated a special price of HKD 1400 per night = $180. There is nothing about it that is four star. Its only value is that it it is on HK Island. There are places in Kowloon that have the same amenities and space for ⅓ the price.

Kok T.
November 07, 2015
Best Western Hotel Harbour View
Good location
Good location, room a bit small with old furniture.

michael B.
United States
November 06, 2015
like this
staff staff staff
I have stayed here twice now Love the location to tram, buses, subway just dont like waiting for the elevator every time i want to leave i would stay again

Nachum P.
November 05, 2015

Janine O.
November 05, 2015

November 05, 2015
Good values
value, location, staff
As usual, room was OK, although the air conditions was not cooling down as fast as it supposed to be. The bathtub is a bit high and caused inconvenience while having showers. Otherwise it worth the money, in my opinion.

Ping Y.
Hong Kong
November 05, 2015
Location staff decorations