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Best Western Hotel Harbour View

239 Queen's Road West, Hong Kong Island West, Hong Kong (Show on map)

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Area: Hong Kong Island West Number of Rooms: 432
Free Wi-Fi

Recent customer reviews

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Pleasant

6.8

based on
1368 reviews

Value for Money
6.9
Location
6.8
Staff Performance
7.0
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
6.5
Food/Dining
6.0
All reviews (1368)
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Trevor S. Solo travelers Australia, October 29, 2013
Reasonably good value

Clean room, good bed, close to tram
7
My stay was satisfactory. The room was nice and clean with a good view, but a bit small. It was not really big enough for 2. The bathroom was definitely too small. The hotel is close to trams and buses which take you to the MTR. But you could walk to the MTR as well. Hotel staff were friendly. I got a reasonable deal on Agoda.
Sudarmono S. Solo travelers Indonesia, October 27, 2013
No problem at all,

Attentive and Friendly Staff, Location and WIFI
6
Nothing special about this hotel, but the Staff very friendly and helpful. From the front office, the cleaning service also the first floor lobby's staff, ALL are nice person. This hotel have free shuttle bus to Central Station MTR, that connect to the Airport Express line.
Maria A. Business travelers Russia, October 27, 2013
good hotel for good price

price, location, service
8
Good loacation and a very good price for hong kong for this type of hotel. everything is clean and nice, stuff was very helpfull and does speak english. the only problem might be wifi(not very good signal in some rooms). Also do not recomend to book a harbour-view room (might be noisy), mountin view rooms are nice as well and do have quite amazing views. pls do consider that this is hong kong and small rooms is a normal thing here! i have stayed at a lot of hotel in hk, and comparising to most of them BW is a good deal esspecially take a look at some guest houses for the same or even higher price. it would make sense.
Frisda C. Couples Indonesia, October 27, 2013
Small room, but comfortable enough

Location, cleanliness, fast check-in/out
7.7
Hotel was walking distance to the Central and HK Station (around 15 minutes), which was perfect because it was not as crowded as the city center itself, but was not far from the crowd either. Convenient stores and restaurants were available in the neighborhood. Staff were nice and helpful, and spoke good English.
Peggy E. Couples New Zealand, October 26, 2013
Not worth the money they charge

Comfortable bed, great roof top pool, free water bottles
4.7
A bit over price for a small size room and we got charged high rate on toll calls we made. Our apartment door was not working and been repair twice during our stay. Subway is long way to get to, we had to spend extra taxi fare often. We would not be going back to this hotel for sure.
Dorothy N. Couples United States of America, October 26, 2013
OK budget hotel if you like ULTRA hard mattresses

Room view, close to trolley line, descent price for HKG
7.3
This hotel was OK for a short stay. The room was cruise ship small but that wasn't a problem. Everything was fine except 1) the bed- it literally felt like cardboard and chicken wire with a mattress cover. I stay in hotels 150+ nights a year and this bed was the most uncomfortable I have ever slept in. 2) the elevators- they take forever and are always packed! Often, one was out of service too. Waiting 5+ minutes wasn't unusual. The concierge Ricky was the BEST. Very good English and extremely helpful.
Arthur P. Business travelers United States of America, October 26, 2013
Okay value but somewhat remote location

fairly low price, seems to have responded to previous negative reviews
5.7
This is not a four-star hotel, so don't be deceived by that ranking. Everything was simple and clean, but definitely not luxurious -- solid but not that comfortable bed or pillow, small room, thin towels, primitive bathroom design, minimal toiletries (ex. soap). Nothing to complain about, but definitely three-stars, not four. Not near the MTR and no free or easy shuttle bus to get there. Near the dried seafood and herb shops in Hong Kong, if that's what you're looking to buy.
Yong L. Groups Malaysia, October 26, 2013
4 Star hotel, 2 Star service

Comfort bed, easy access to the Tram stop, 12 minutes walk to MTR.
5.7
The hotel toilet is terrible. Can't even move inside the toilet. Room name Superior Mountain view, but unfortunately, the mountain is blocking by buildings. Front desk staff were not friendly. House keeping responses quick. Breakfast taste OK. Will not stay in this hotel in the future.
Pathompong P. Couples Thailand, October 26, 2013
Nice design/fast service/near market,MTR,FerryPier

room/service/view
8.3
Great experience for journey and also there is high standard room likes anywhere which is the best western hotel brand.
Richard L. Couples Hong Kong, October 26, 2013
Convenient and reasonable price

Convenient, speedy wifi and near places of attractions
6
Good for short trip traveler, but the room is quite small.

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Customer Reviews - Best Western Hotel Harbour View, Hong Kong

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