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Recent customer comments

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based on 3109 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.1
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.1

Chi P.
Hong Kong
September 24, 2015
Good location
Tidy, convenience and good view
Will stay again

peter S.
United States
September 23, 2015
Small Hotel - great location
location, speaks english
The hotel itself is tiny, and does not feel like a 4 star hotel. If you are looking for a place to put down your stuff, and site see, this location is great. but if you plan on spending a lot of time in the hotel, i would reconsider.

September 23, 2015
good enough for business trip but not leisure
relatively cheap, near MTR station
room smelled cigarette, very small, no cabinet; bathroom was also very small, when showering, whole bathroom gets wet, towels were very thin, bathroom sink was located outside; location very near MTR station, but not much shopping and dining areas around the hotel, easy to go to from airport, just ride airport express to HongKong station then free shuttle bus to hotel

Marlotte M.
September 22, 2015
Friendly staff, perfect accom
Amenities, wifi, location
My stay was perfect. The luggage attendant adviced me the best thing to do while I was out of time to go somewhere before my fight. I wish all staff are like him. Would love to stay here again.

September 22, 2015
Location, beautiful lobby, great staff
Room is small, there is no umbrella there is no umbrella at swimming pool to block the sun. Harborview room? I can only see one third of the Harbour.

Nurmusfirah H.
September 22, 2015
Acceptable Accomodation
Location, price and cleaniness
It was comfortable. Located near the subway and good view. However, rooms are quite small for 2 person. Also, the gym is pathetic. They only have a threadmill and cycling machine. That's it. Other than that, it is acceptable for a 4 star hotel.

United States
September 22, 2015
An OK hotel for vacation purpose only...
Close to eateries convenience stores. Close to Tram. Close to MTR
The only good thing great about this hotel is the Concierge Desk staff of this hotel, especially David, is absolutely great. Their manner and service is of a 6 star hotel grade. The Tram is only a short block away and the MTR is close by. And the water pressure of the shower is strong and I did enjoy my showers. The room is very small and there is no desk, no luggage rack, no closet in the room. If you are on business trip, there in no desk for you to place a laptop nor a closet to hang your clothes. Basically, I have to utilized my very hard and shoulder breaking bed for everything I need to do in my room. The in-room safe is only good for placing your cash and passport. It won't even fit to place my DSLR camera. Room lighting is poor and on the dark side, so I can't really tell whether the room is clean or not. There is no light above the sink nor there is any space at all to place your toiletry bag. There are four very small elevators, but they are very slow and usually congested. My average travel time from ground floor to my room on the 22th floor is approximately 9-11 minutes; one way of course. For vacating in Hong Kong, I say this hotel is just bearable. But definitely not for business trip. This was not the "Best Western" like they are in in the US.

Edmon B.
September 21, 2015
Small & No Sight Attraction
Restaurants nearby, convenient for public transportation, check-in & check-out process is fast
The room is very small, after a day of shopping our room was already filled, not much space to move around. Room is small so is the bathroom. The attendants are not courteous. I asked them to assists us with our luggages, bell boy just pulled it out from the elevator and we carried it ourselves.

Shu C.
September 21, 2015
Not bad
Clean,near mtr,
The worst thing was the internet very poor in the rooms.

September 17, 2015
Nice stay and affordable
affordable, good location, good service
It was the nice one, me and the kids enjoy it so much. Close to Halal Food, tram and other attractive things in HongKong Island.