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Recent customer comments

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based on 3029 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.1
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.1

6 Ritchell M.
August 05, 2015
Good Location
Near MTR station
I have observed during our 3-day stay, breakfast menu is always the same....insufficient cleaning of room..

6.3 sangwon J.
South Korea
August 04, 2015
It was too small
I don't know.
too small and should waited for a long time the elevators...

8 Chakrit B.
August 04, 2015
Reasonable Price
1Good Location 2Nearby Tram and New Subway Station 3Staff very nice

8 kim K.
South Korea
August 04, 2015
Nice hotel to stay
Good location, Nce view, Clean room.
Breakfast was good. Room was clean. View was not as good as I expected but quite OK. Elevaters were too small and need more elevaters or biger.

6.3 chooi K.
August 04, 2015
Location, Cleanliness and quiet

8.7 Luciano L.
August 03, 2015

6 bhakins C.
August 03, 2015
Best Western Harbour View HK
Location, friendly staff and safe
It is quite a good location for short stay. Good and friendly staffs included cleaners. This hotel is pretty near to MTR SYP station but walk quite a distance from entrance to the platform. However, the room is way too small for its price per night. It would be better if they offer more privilege to Best Western Member. Overall 3.5 out of 5 for short stay

8 Donnawat K.
August 03, 2015
Nice view hk
Nice view cool

6.3 jeremy T.
August 03, 2015
Room smelled of stale cigarette smoke
location, ease of check-in and -out.
I requested a non-smoking room through the Agoda booking. i understand if the hotel doesn't have designated non-smoking rooms--but at the very least, i did not expect to see an ash tray with some traces of ash still in it, or the room being unventilated. it shouldn't be too much effort to air the room out and use something like Febreeze to get rid of the smell of smoke, and to remove the ash tray. it affected our stay, as the smell didn't go away (we thought it would, after awhile). the key card initially didn't work and we needed to go back to the lobby to have it registered, since it apparently wasn't the first time. this was frustrating as the lifts take awhile to arrive and were often full. these are small details, but i feel rather disappointed by the oversight when they could be easily addressed by conscientious hotel staff. i am disappointed, Best Western. please do not let this happen to other guests who visit.

9 Wichit S.
August 02, 2015
Near to the Subway station of Sai Ying Pun
Good location, new room , good view.
The deluxe harbour seaview was worth to stay, because we could see harbour seaview and the room was new and clean, but the best of all was the price that was lower compared to the same level hotel in this area. In front of the hotel, we could take the free shuttle bus to and from Hong Kong Airport Express station in every 15-20 minutes. We will stay there again if go back to Hong Kong.