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Recent customer comments

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Good



based on 3160 reviews
  • Cleanliness 7.2
  • Facilities 6.1
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Service 7.0
  • Value for money 7.1
  • Food/Dining 6.1
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James S.
United Kingdom
September 09, 2015
Everything you need in a great location
Location, location, location
The best thing about this hotel is the location, only a few minutes walk from the new Sai Ying Pun MTR station and very close to the new restaurant and bars area on Sai Ying Pun High street. The worst thing about the hotel is the lifts - it takes for every for them to arrive! The lift program doesn't seem to have any logic as lifts sail straight past even though you keep pressing the buttons. It can take 5 - 10 minutes to get the lift down to breakfast in a morning, so best to take everything with you for the day, rather than wasting another 1/2 hr going back to the room afterwards. Breakfast has a reasonable spread of both western (scrambled eggs, ham, has browns, baked beans) and Asian options. However this was pretty much the same every day for the nearly 3 weeks I stayed there. The staff were friendly and helpful enough, the room well serviced and with everything you need. The room is however small (but so are nearly all hotel rooms in HK) and the bed is rather firm on the verge of almost being uncomfortable. Good hot shower though. Basically, I would recommend this hotel is the price is right (say $500 HKD a night, we paid 45 GBP inc breakfast), but you would be disappointed if you paid the full whack.

Ooi J.
Singapore
September 09, 2015
Quite good hotel
Location, COnvenience, and price
Other than the lift was slow, everything was in very good order. value for money. convenient and clean. will definitely stay again

MINSU K.
South Korea
September 08, 2015
room with a view is pleasant even alone
quiet, clean, nice view
there weren't anything to complain. 1) however, i am afraid when the building (ocean-direction) is completed, the ocean-view room won't have much of ocean view anymore. 2) swimming pool hour (11:00-20:00) is too short. You can't start an early day by swimming.

Tomasz P.
Denmark
September 08, 2015
Small but nice and good location near MTR
Location near MTR, Cleanliness, Price
The hotel is located just next to a MTR station which is quite convenient. The rooms are small but ok. I could have used a table and chair for my laptop so I did have to sit in my bed. Many reasonable prices restaurants near by and the basic shopping possibilities. The pool area was nice with an amazing view of the city. The terrace cafe as they call it was a disappointment. It was just a restaurant on one of the floor and nothing special about it. I didn't eat there so can't say anything about the food. The most annoying about the hotel was the waiting time for the lift. 4 lifts were available to with 36-38 flor they are used quite a lot. All in all a pleasant stay and if the price is right I would definitely stay there again.

Lino G.
Philippines
September 07, 2015
Free airfrieght
Near
Ok

Lynda P.
Canada
September 07, 2015
Great hotel!
Location. Service. Staff.
This is an excellent location, plenty of food options, close to transportation,

chooi K.
Malaysia
September 06, 2015
Shopping
Convenience, friendly and clean
Good and quick check in

ROBERT P.
United States
September 05, 2015
GOOD HOTEL
GOOD STAFF, GOOD SERVICE, FAST CHECK IN AND CHECK OUT
GOOD HOTEL, FAST CHECK IN AND CHECKO OUT GOOD SMILE GOOD SERVICE AT THE FRONT DESK GOOD GIRL IN THE RECEPTION COUNTER WILL COME BACK TO STAY IN NEXT TIME

Simon C.
Singapore
September 04, 2015
Value for money hotel
value for money, good location, clean
always stayed in this hotel when we are in Hk. the location is ideal but the management may need to re look at the elevators. elevators are very slow even thou they have 4.

Anil K.
India
September 02, 2015
Disaster
The good thing was the staff attitude.
In 2 words. A disaster!