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Recent customer comments

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based on 3031 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.1

8 Chee H.
July 17, 2015
Superb location, value for money
location, price, comfort
Had a very pleasent stay. Rooms were clean and comfortable, nothing more to ask for. The only improvements perhaps are the lighting in the room which is insufficient and the bathroom tend to be a bit small. Food was good. The hotel is strategically located near to MTR, tram and bus stations. Overall, it deserves a thumbs-up!

7.3 Noriel G.
July 17, 2015
Easy access to food and transportation
location, pool and room
It was great

8 yuk Y.
Hong Kong
July 17, 2015
good hotel reasonables price
clean comfort and tidy
good hotel .nice services

7 Chou L.
Hong Kong
July 17, 2015
Value for money. Small rooms.
Location is nice, next to Sai Ying Pun MTR station which is onky 2 stations away from Central. Close to cafes in sheung wan.

6.3 Kok C.
July 17, 2015
Location not so good no nice food around there
Location not good very hard search nice food during break time

3.3 Scott J.
July 17, 2015
Overrated and Aweful
The only thing that is good about this hotel was its location!! The rooms were tiny, I understand the majority of accommodation in Hong Kong is small but when the toilet seat almost touches the bath tub that is reficulous. The cleanliness was far from acceptable with mould in the shower. I recommend any traveler to stay in Sheung Wan but not at the Best Western!

7.3 Adrian K.
July 16, 2015
Nothing special, nothing awful
Close to Macau Ferry, easy to find, close to new mtr station (Sai Ying Pun)
Other than the extremely slow and intermittent elevators, the hotel was perfectly adequate to my needs.

7.7 Celia M.
July 14, 2015
Location, room & overall of the hotel nice & clean

6.7 Jaideep K.
United Kingdom
July 14, 2015
Reasonable price, but you don't get much
Cheap, location, pool
The rooms are small, lifts take forever and the gym is three cardio machines, sans weights. Good for the money, though

4.7 Sie L.
July 13, 2015
Not like the picture
staff very unfriendly, location near ferry terminal near mtr station. Room small with very hard bed. I'm in HK for honeymoon, ask for upgrade room but my room very bad.