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Recent customer comments

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based on 3105 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.1
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.1

noor S.
May 05, 2015
it was ok and cozy
easy access to mtr,quiet and tidy

Thomas K.
May 05, 2015
Small Room with good Location
Only Only Location

Daniel L.
May 05, 2015
Location value for money
Stay was good. Rooms ok, macau ferry treminal is close, breakfast is ok.

Clarence T.
May 04, 2015
Tiny Rooms
The stay was decent but the rooms are extremely small. Had problems walking into the rooms

Israel A.
May 03, 2015
First Time in HK
Clean Room, Friendly Staff and Efficient Concierge
The location is not ideal if it is your first time in HK but it isn't so bad if you would like to explore and veer away from the city centre. There are few restaurants around the area but the hotel itself has only 1 restaurant that offers very limited selection of food. What I like the most with my stay in this hotel is when I had to leave my luggage while shopping in a Japanese store right across the hotel. I know that this is a usual service being offered by many hotels but this hotel employs a very efficient staff and system in providing such service. I also like my room, though very small, it was overlooking the harbour. Overall, I had a good stay but would opt for other hotels/location in my next visit.

Chee L.
May 02, 2015
room is exstremely small, doesn't fit for occupati
Worst than any budget hotel, don't understand why Best Western allow them to use their brand.

Lina L.
United States
May 02, 2015
strong smell of sewage in the bathroom
we like the location and close to mtr
Everything is good except the sewage smell in the bathroom.

United Kingdom
April 30, 2015
No omplaints
location is ok now the MTR goes all the way there. Place was nice and clean and the staff friendly and helpful
Simple hotel, small room..... exactly what you expect in Hong Kong. Room was clean, staff friendly and helpful. In my opinion most hotels are overpriced in Hong Kong, just the way it is with so much demand. Best Western was ok value for the city..... anywhere else in Asia i would say it was over priced.

Stephen M.
April 30, 2015
Good value, clean hotel, great views
Location, value & view

Luca K.
April 29, 2015
ok stay