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Recent customer comments

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based on 3028 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Staff Performance 7.0
  • Value for Money 7.1
  • Food/Dining 6.1

7.3 Donald H.
April 04, 2015
Best Western
Location (new MTR Station less than 1 minute walk). Also close to Central. Room was quiet (rare in HK).
Could use an elevator upgrade. Wait times were excessive. Room layout not great. Sink not in he bathroom and lighting for shaving was not good. Overall the stay was fine. No comment on the dining facilities because we did not eat at the hotel.

8 Carmelita S.
April 04, 2015
Friendly staff
Near Macau Ferry terminal. Friendly staff. Value of money
Friendly staff. Near Macau Ferry terminal. Good location

7.7 Carmelita S.
April 03, 2015
Good location
good location. Nice staff
near macau ferry terminal

5.7 Eivind M.
April 02, 2015
Ok hotel
The Hotel is easy to find
Spent one night, the rooms are small, as expected in Hongkong. My room smelt like an ashtray, had only semi hot water and had an alley view.

7.3 Kenneth F.
New Zealand
April 02, 2015
Pleasant overnight stay
Movie Channel, close to trams, shuttle bus
The room was a bit small but that's normal for HK. I was delighted to find there was a shuttle service from central station, otherwise I would have had difficulty finding the hotel. I did not eat there so marked it as average. McDonalds nearby. It was a bit expensive for my taste, but all hotels are expensive in HK on a Saturday night.

9.3 Nicole M.
April 02, 2015
perfect rates for 1-3 nights and excellent locatio
MTR Station right next door, clean room, perfect harbour view and awesome rooftop pool with great view

6 Chi P.
Hong Kong
March 30, 2015
clean, good location, reasonable price
good, will stay again.

2 Douglas M.
South Africa
March 30, 2015
Worst Western
From booking to check-out this is a horrible experience. Staff are completely untrained and unable to speak the most basic English. "no, no, no" - the standard answer even to questions such as "when does the swimming pool open?", or "what is the cost of..." While it calls itself a "hotel", it's actually just a gaudy dormitory, with decor that even Liberace and Versace would be horrified at. The reception seats covered in plastic are the ultimate example of the quality. The "operator owned and managed" sign at reception says it all - welcome to southern china. Clearly, Best Western has never auditred the place for the fundamentals of even this very low level brand. Be aware that instead of putting a hold on your credit card (as all hotels do), they charge the card and then take "about three weeks" to refund when you leave. This is tantamount to blatant fraud. You would be better off staying in a cardboard box under a bridge.

6.7 Youngseung P.
South Korea
March 30, 2015
Harber view hotel
Cheap clean free shuttle
Quite good location Room service wasnt bad But room was too small~!!

3.3 Kashish S.
March 30, 2015
Smallest bathroom in the world
Location, views and close to MTR
Smallest rooms ever which I understand for Hong Kong but the bathroom was the smallest I have ever seen, I could not even fit in and has no basin. Ridiculous