arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Good



based on 3040 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Staff Performance 7.0
  • Value for Money 7.1
  • Food/Dining 6.1

Ching W.
Malaysia
May 14, 2016
Room is too small
Far from MTR station

SIRIPATTRA P.
Thailand
May 14, 2016
valued for money
nice location, just few minutes walk away from mtr sai ying pun exit a1. facilities are fully equipped, staffs are nice and helpful! <3

Man C.
Hong Kong
May 11, 2016
A swimming pool with excellent view!
Average good

Vsevolod L.
Russia
May 11, 2016
Very good location and good hotel.
Very good location. Good for tourists. The tube station is near, and you can easily walk to the center of city. There is number of cheap (but good) restaurants around. It was sad that we can only observe the pool without using it. It is closed (as we were told) till the end of May. Rooms are quite small, but clean and comfortable, the sockets are with adapters. Wireless internet is good and fast.

Chee L.
Singapore
May 11, 2016
Best Western--Recommended
I read about the review before I booked the hotel and then I was rather sceptical. But after my stay from 4th May 2016 to 10th May, my views totally changed. The lifts were functional, chambermaids were efficient and hardworking, the admin staff were helpful. It was cleaned and I did not detect any foul smells as reported in other review. Should be suitable for family stay. There are numerous convenience stores nearby and unending rows of eating stalls. Enjoy!!

Wendia T.
Indonesia
May 11, 2016
Great Location and nice room.
nearby to the MTR, and have a lot restaurant around the hotel. The staff is not really helpful.

Masshiro N.
Japan
May 10, 2016
Nice view
Very nice view

Juan S.
China
May 10, 2016
bad service
the staff was rude i usually stay in this hotel but i think i will look for a new one

Ricardo A.
Portugal
May 10, 2016
Very simple, but comfortable enough!
It is in a good location, and very easy to get there! Usually cheap, so, goo value-for-money!

Janine P.
Australia
May 10, 2016
Great location,
We booked a deluxe harbour view room for 3 days as we were keen to check out the Sai Ying Pin area. In summary, pick this hotel if you have a low budget, low expectations and simply using it as a base to store ur luggage and to sleep without having to share your space with other people. Upon checkin we were given a room on level 15. It was dingy, musty smelling and didn't have the view that was promised. I raised this with reception and was moved the next day to another room on the 33rd floor, which was abit better. The room was cleaner and brighter. We gained a view but lost bathroom, the bathroom which included a tub was no larger than a cupboard. The beds have spring mattresses and were really hard. Staff are courteous and helpful.