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Best Western Hotel Harbour View

239 Queen's Road West, Hong Kong Island West, Hong Kong (Show on map)

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Area: Hong Kong Island West Number of Rooms: 432
Free Wi-Fi

Recent customer reviews

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Pleasant

6.8

based on
1521 reviews

Value for Money
6.9
Location
6.8
Staff Performance
7.0
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
6.5
Food/Dining
6.1
All reviews (1521)
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Low K. Business travelers Singapore, October 21, 2014
First time stay in this hotel

Location, Nice food around, Dried Seafood small
6.3
Overall good but the check in counter must take a lift up wasn't that easy. The lift is small and quite slow, stay at high floor have to be patience.
Nigel G. Business travelers Australia, October 15, 2014
Tiny room with not enough storage

price, view
5.7
Very small room. No wardrobe, just hooks on wall means its hard to unpack fully. Staff not very efficient (to 3 call backs to arrange room service). Lifts slow. I would not stay again apart from the fact I have already booked for next week and it is non-refundable.
Brittany P. Couples Canada, October 12, 2014
Simpy Awful
2.7
The room was very small. It looks much smaller than it does in the picture. There's no room for a table in there, so the coffee making facilities are on the low level windowsill. The beds were extremely hard and uncomfortable. We found a pair of socks from a previous occupant on the floor. The shower curtain was torn with missing hooks etc. The staff were very slow to respond to a request (actually two), for an iron and ironing board. The hotel gets a 3 because that is the suggested score for facilities that we didn't try. Everything else gets a 1. Some of the other were that there's no sink in the bathroom (it's in the hallway), leaky shower head, very poor quality coffee sachets, noisy pipes from adjacent rooms. It was a very disappointing stay.
Kin T. Couples Hong Kong, October 10, 2014
Good stay

view, location, comfortable
7.7
Saran A. Families with young children Thailand, October 6, 2014
Small room

Location shuttle bus
5
We move from Kowloon to HK side and found really small room which really doesn't match our family.Staff are friendly and willing to help.
Abhishek G. Families with young children India, October 5, 2014
Excellent service

Location closer to central and ferry, staff and view
9.7
Overall good. Staff was quite friendly and went out of way to help. Rooms were rather small but that is seemingly the case in HK.
Gaston M. Solo travelers Luxembourg, October 3, 2014
Complaint

check in agent
7
almost missed my flight due to waiting more then half hour for elevator,ridiculous, hundreds of room , only three elevators one inoperative, one handled by a staff member.
Chan L. Couples Hong Kong, October 2, 2014
"A golden Stay"

modern design, nice view, economical stay
7
It's an excellent weekend escape in the centre of the city with lots of shopping sreas and local restaurants nearby.
Siu W. Couples Hong Kong, October 1, 2014
Toilet is too small

With fitness room
6
Equipments in fitness room was in poor condition.
Lawrence C. Solo travelers United Kingdom, September 30, 2014
Generally good, but the room is really small

Location, convenience, price
6.7
It served my purpose.

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Customer Reviews - Best Western Hotel Harbour View, Hong Kong

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