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Best Western Hotel Harbour View

239 Queen's Road West, Hong Kong Island West, Hong Kong (Show on map)

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Area: Hong Kong Island West Number of Rooms: 432
Free Wi-Fi

Recent customer reviews

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Pleasant

6.8

based on
482 reviews

Value for Money
6.9
Location
7.0
Staff Performance
7.0
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
6.5
Food/Dining
6.1
Couples (482)
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Lam H. Couples Hong Kong, October 23, 2014
Like
2
Too old hotel Like a hole
Brittany P. Couples Canada, October 12, 2014
Simpy Awful
2.7
The room was very small. It looks much smaller than it does in the picture. There's no room for a table in there, so the coffee making facilities are on the low level windowsill. The beds were extremely hard and uncomfortable. We found a pair of socks from a previous occupant on the floor. The shower curtain was torn with missing hooks etc. The staff were very slow to respond to a request (actually two), for an iron and ironing board. The hotel gets a 3 because that is the suggested score for facilities that we didn't try. Everything else gets a 1. Some of the other were that there's no sink in the bathroom (it's in the hallway), leaky shower head, very poor quality coffee sachets, noisy pipes from adjacent rooms. It was a very disappointing stay.
Kin T. Couples Hong Kong, October 10, 2014
Good stay

view, location, comfortable
7.7
Siu W. Couples Hong Kong, October 1, 2014
Toilet is too small

With fitness room
6
Equipments in fitness room was in poor condition.
Lau Y. Couples Malaysia, September 29, 2014
good

new, clean & good view
6.3
shuttle service is very bad,deliver to mtr only! no convenience for us, must deliver to city point & pick back like other hotel service...
Lee J. Couples Malaysia, September 24, 2014
Nice hotel and Good services

quiet hotel, good services, impressive harbour view room
7.7
quite good to stay, location no so convenient for traveler, room is very small. but the design of hotel and staff services is very impressive
Mustapha M. Couples France, September 17, 2014
Clean and quiet

Nice hotel well placed and close to the train station
6.3
Nice and quiet hotel. Direct shuttle from airport possible. Nor far from the center. Quite good regarding pricing in HK.
Farhana M. Couples Malaysia, September 12, 2014
Satisfied

1) Nice view 2) Free shuttle bus 3) Fast WiFi
8
Overall awesome :)
Robyn S. Couples United States of America, September 11, 2014
Not bad for the price!

Rooftop pool, view, quiet
6
The room was tiny, but clean with an amazing view. I loved that the hotel was so quiet and kept spotless in the lobby and lift. Downside is the distance from the MTR.
Welly R. Couples Indonesia, September 11, 2014
Hotel cozy, staff not so friendly

Good view from room harbour,
5
Staff not explain about shuttle facilities to guests, staff not so friendly.

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Customer Reviews - Best Western Hotel Harbour View, Hong Kong

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