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Best Western Hotel Harbour View

239 Queen's Road West (MTR Sai Ying Pun Station Exit A1), Hong Kong Island West, Hong Kong

Recent customer reviews

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Very good

7.2

based on 118 reviews

1565 reviews in English

Value for Money
7.4
Location
7.4
Staff Performance
7.4
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
6.9
Food/Dining
6.2
Families with older children (118)
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Joachim B. Families with older children Sweden, March 29, 2016
Not to recommend

The view, a very clean hotel, nearby to the metro
5
We upgraded our rooms, but still it was very small rooms with VERY uncomfortable beds. One of the rooms was very cold which the staff admitted but it took 5 days of reminding and an angry husband to get extra blankets. The view was fantastic but the staff wasn't friendly at all
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Raymond M. Families with older children Hong Kong, March 5, 2016
Surprisingly limited

Housekeeping staff. Price. Location
6.7
I spent as little time as necessary in the room. My son noted there were several Internet sites blocked he uses for gaming and communicating with fellow students and gamers. The room was little more than a place to sleep.
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Yuen J. Families with older children Singapore, January 2, 2016
good location, clean hotel

proximity to Sai Ying Pun MTR; hot water showers: 24 h Macdonald nearby
7.7
Pros: 2 min walk to MTR, hot showers, good view from of the city frm our room & viewing deck on 36th floor, 24 h macs and 7-11 one minute away, 7 hkd 1.5 litre mineral water from the fruit/provision shop just across the road Cons: Air con in our room was wonky-ok when warm but it can get so cold that we wore our winter jacket, room a bit dark, no table, cleaning staff abit over enthusiastic and kept knocking on our door at 9 am when we were still asleep, complementary mineral water was quite small (430 ml) Overall, we had a good stay despite the cons.
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Benjamin Y. Families with older children Singapore, December 25, 2015
Not for families...stay only for the location.

location, location, location.
5
The room was extremely small with little space for anything. The only saving grace of this hotel is the location and the service level of the housekeeping who were willing to extend every little request. Be prepared to be squeeze every time you take the lift. The mtr entrance is a short walk away within 5 mins but the walk to the train is about 10 mins.
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Wong S. Families with older children Malaysia, December 24, 2015
Worth the value

Located near Drief Seafood Street , easy to find char chan teng ( HK type of cafe) & friendly housekeeper
6
Lifts are too small, can only carry 6 person at a time.
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Brendan B. Families with older children United Kingdom, December 19, 2015
Short stay

Convenient, clean, quite good value
6.7
Rooms quite small, no wardrobe , not a four star hotel
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Frankie L. Families with older children Singapore, December 13, 2015
Front desk staff, Ms. Cheung was not so friendly.

Location was good, price was reasonable, Housekeeping staffs are Friend
6.3
It's a nice hotel with convenient location. Over all, we enjoy our stay except the check in staff was a bit rude( Ms Cheung).
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Chester A. Families with older children Philippines, September 29, 2015
Not really close to MTR

neighborhood, cleanliness, value for money (agoda promo)
8.3
Yes, it's near A2 exit of Sai Ying Pun station, but you still have to walk around 5-10 mins to reach the platform. Pool is nice. Beds are above average. Don't like the toilet door.
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Lynda P. Families with older children Canada, September 6, 2015
Great hotel!

Location. Service. Staff.
9.7
This is an excellent location, plenty of food options, close to transportation,
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Anil K. Families with older children India, September 1, 2015
Disaster

The good thing was the staff attitude.
4
In 2 words. A disaster!
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