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Best Western Hotel Harbour View

239 Queen's Road West (MTR Sai Ying Pun Station Exit A1), Hong Kong Island West, Hong Kong (Show on map)

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Area: Hong Kong Island West Number of Rooms: 432
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
76 reviews

Value for Money
7.4
Location
7.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.0
Food/Dining
6.5
Families with older children (76)
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Haryati T. Families with older children Malaysia, May 30, 2015
Smallish room but clean

The rooms were clean, staffs were friendly and helpful and very close to the Sai Yong Pun MTR station. Also there's a free shuttle to and from Hong Kong Station.
7.3
Although the rooms were on the small side, they were clean. The staffs were friendly and helpful and the hotel is very close to the Sai Ying Pun MTR station. Also there's a free shuttle to and from Hong Kong Station. A 7-11 just across the street and a 24hrs McDonald's on the next block.
Manuela P. Families with older children Philippines, May 30, 2015
Reasonable

Cleanliness
7.3
The main reason why I choose this hotel is because of the availability of the swimming pool. But when i read about that its not functioning, i was disappointed. I cannot cancelled it anymore cos its not repundable. You would know that you are getting near the hotel cos if the smell of the place. Its sorrounded by dried seafood stores that makesthe area smells fishy. The hotel has good housekeeping and its safe!
Choi H. Families with older children China, April 11, 2015
Good hotel

Great price, great location, great staffs.
8.7
Carmelita S. Families with older children Macau, April 2, 2015
Good location

good location. Nice staff
7.7
near macau ferry terminal
Sun P. Families with older children Australia, March 16, 2015
under expectation-room area too small for 2 adults

reservation staff is of good help ; really appreciated
5.3
Room area size is too small for 2 adults no baggage area no wardrobe the toilet paper holder is in the most awkward just behind the custern wonder how you can get it when you need the overall width to the bathroom is inadequate and only have a sliding door and a showet screen..after shower the floor is wet outside...the aircon filter screen is dirty
John B. Families with older children Macau, February 18, 2015
great value for the money

good price, great breakfast, not too far out of the way
8
wonderful. our stay was great. the rooms are small but clean. all rooms in HK are small so that is expected! we all enjoyed our stay. the elevators could be a slight problem for some but other than that the hotel is great!
Ching K. Families with older children Canada, February 2, 2015
Best western in Asia

Shuttle bus, clean, local
5.3
Not extremely good, extra bed was added, but can hardly call it a bed and was charged 330 extra per night for it. Service was mediocre at best. Staff wasn't very attentive to our concerns. Won't stay again
Kim L. Families with older children Singapore, January 30, 2015
Review

Cleanliness
6.7
It was a pleasant stay. However, service wasn't as good as expected from some staffs, the rest were really nice, polite and helpful. The rooms are small but comfortable to stay in, something that might be upsetting are that the lifts are not very responsive during peak hours and it takes a while for you to get from one level to another. Really small lifts. Don't expect much for the gym cuz its just a room filled with three machines, water dispenser and some towels. Decent enough for a run though. Breakfast, pretty disappointing as the same food were served daily during our 5 day stay, ate the same food over and over again. Overall I would say it is a decent hotel for a low budget stay. It is not very near the MTR but there seems to be a new station opening within the first quarter of 2015, which is really near the hotel. The staffs can all speak english so it was easy to communicate.
Yasmina W. Families with older children Indonesia, January 14, 2015
Small room

Location is near to restaurants & supermarket
6.3
Very small room. The light in the room is not so bright. Have to wait long time to go downstair. Because the elevator is small
Daniel L. Families with older children Estonia, January 2, 2015
Location

Location value for money
7.3
Stay was good. Rooms ok, macau ferry treminal is close, breakfast is ok.

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Customer Reviews - Best Western Hotel Harbour View, Hong Kong

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