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Best Western Hotel Harbour View

239 Queen's Road West (MTR Sai Ying Pun Station Exit A1), Hong Kong Island West, Hong Kong (Show on map)

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Area: Hong Kong Island West Number of Rooms: 432
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
72 reviews

Value for Money
7.4
Location
7.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.0
Food/Dining
6.5
Families with older children (72)
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Choi H. Families with older children China, April 11, 2015
Good hotel

Great price, great location, great staffs.
8.7
Carmelita S. Families with older children Macau, April 2, 2015
Good location

good location. Nice staff
7.7
near macau ferry terminal
Sun P. Families with older children Australia, March 16, 2015
under expectation-room area too small for 2 adults

reservation staff is of good help ; really appreciated
5.3
Room area size is too small for 2 adults no baggage area no wardrobe the toilet paper holder is in the most awkward just behind the custern wonder how you can get it when you need the overall width to the bathroom is inadequate and only have a sliding door and a showet screen..after shower the floor is wet outside...the aircon filter screen is dirty
John B. Families with older children Macau, February 18, 2015
great value for the money

good price, great breakfast, not too far out of the way
8
wonderful. our stay was great. the rooms are small but clean. all rooms in HK are small so that is expected! we all enjoyed our stay. the elevators could be a slight problem for some but other than that the hotel is great!
Ching K. Families with older children Canada, February 2, 2015
Best western in Asia

Shuttle bus, clean, local
5.3
Not extremely good, extra bed was added, but can hardly call it a bed and was charged 330 extra per night for it. Service was mediocre at best. Staff wasn't very attentive to our concerns. Won't stay again
Kim L. Families with older children Singapore, January 30, 2015
Review

Cleanliness
6.7
It was a pleasant stay. However, service wasn't as good as expected from some staffs, the rest were really nice, polite and helpful. The rooms are small but comfortable to stay in, something that might be upsetting are that the lifts are not very responsive during peak hours and it takes a while for you to get from one level to another. Really small lifts. Don't expect much for the gym cuz its just a room filled with three machines, water dispenser and some towels. Decent enough for a run though. Breakfast, pretty disappointing as the same food were served daily during our 5 day stay, ate the same food over and over again. Overall I would say it is a decent hotel for a low budget stay. It is not very near the MTR but there seems to be a new station opening within the first quarter of 2015, which is really near the hotel. The staffs can all speak english so it was easy to communicate.
Yasmina W. Families with older children Indonesia, January 14, 2015
Small room

Location is near to restaurants & supermarket
6.3
Very small room. The light in the room is not so bright. Have to wait long time to go downstair. Because the elevator is small
Thavi B. Families with older children South Africa, December 28, 2014
Worst Western Hotel - very misleading
3
Terrible. Rooms were soooo tiny. Showers and toilet no space at all. Shouldn't even have Hotel status
Cheung M. Families with older children China, November 6, 2014
Room very small, Tiny toilet space.

Value of money. Good location, Many small food shops nearby. Trams to central and ten minutes walk to Mtr.
6.7
As above, good value of money. Business type hotel. but really small room space.
Shum N. Families with older children Hong Kong, September 8, 2014
Very nice hotel

Location, easy transport and clean.
7
Very nice hotel and clean even the room too small.

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