arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 1913 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.1
  • Location 7.7
  • Room Comfort/Standard 8.4
  • Staff Performance 8.2
  • Value for Money 8.0
  • Food/Dining 7.4

6 Ruben C.
April 24, 2016
The location is good but the food served in the mo
Food serve must be improved.

6.8 David B.
United Kingdom
April 22, 2016
Nice hotel but management need to think about bett
This is a nice hotel but small, room was ok but the view from my room was disgusting, it was of a roof, a concrete wall and probably about 50 chairs piled up on the roof right up against my room window, very poor management to allow this to happen, might as well have not had a window. Staff good and friendly and comfortable bed, had room safe, good pressure in monsoon shower. Just need to think about my view and I would recommend it. Made me want to stay elsewhere next time.

8.8 James H.
April 12, 2016
Can't go wrong!
Good and popular hotel. Repeat foreign and Filipino short and long term guests. I stayed in the hotel five years ago also. Nice building with well made and furnished rooms. Clean. Good restaurant. Helpful and congenial service.

8.4 Therese S.
April 16, 2016
Satisfied guest
Staff are very warm and nice.. They greet their guests with a smile. They are welltrained when it comes to customer service. They accomodate requests as long as it is available.

8 Ariane C.
April 15, 2016
Clean Hotel
The hotel sits in a very good location - it's near a mall, a bank and the US embassy. The hotel room is clean, well lighted and well furnished. The cleaning staff is fast and efficient and the ones in the reception are friendly. The staff in the restaurant though, they are very loud and kept on complaining that they are tired (might be because we stayed there near 10 am - which is the closing time of the breakfast buffet).

9.2 Anizah F.
May 13, 2016
Would definitely come back at this hotel and would
Excellent location close to everything. Would love to come back!

9.2 Jeffrey S.
United States of America
April 09, 2016
Clean Facility in a Great Location
Best Western is in a great location and is a clean facility. The service is terrific.

6.8 Nicky L.
April 07, 2016
Bit pricy but ok

7.6 James L.
April 05, 2016
Nice clean hotel
Good hotel, check in was delayed even after the check in time of 2pm. Bit dissapointed still have to provide 1,500 peso deposit. Hotel is good, modern and clean, very close to Robinson mall and Rizal park so a very good central hotel.

8.4 Saeed A.
United States of America
April 03, 2016
Everything is good. Just need more towels in the rooms.