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Best Western Hotel Taipa

Estrada Governador Nobre Carvalho No.822, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 262

Recent customer reviews

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Pleasant

6.5

based on
3512 reviews

Value for Money
6.9
Location
7.0
Staff Performance
6.2
Hotel Condition/Cleanliness
6.5
Room Comfort/Standard
6.3
Food/Dining
5.8
All reviews (3512)
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Yuen P. Solo travelers Malaysia, July 19, 2011
Big room but bad service

Cheap rates
6.3
Location wise is still acceptable. Customer service was bad and couldn't answer our basic questions. Requested a non smoking room and yet the room smells.
Marifel A. Families with older children Philippines, July 18, 2011
Second Timer

Rooms are clean and spacious, we were upgraded to Family room with 2 king beds, there is bath tub in the 2 rooms that we stayed in
7.3
this is our second time here in this hotel.we stayed in non-smoking floor and its clean and spacious. there is a bath tub in each room (we took 2 rooms), we were offered to upgrade in a family room with 2 big beds. there is a small gym and a small pool... the staff cannot speak english very well
Yun J. Couples South Korea, July 15, 2011
good for budget travelers

convenient location
7.3
it was good. reasonable price, quite good location. but.. the mattress was so hard. it wasnt a bed.. and very noisy hallways...
Ganpatram T. Business travelers India, July 12, 2011
good location

comfertable room
6
good hotel arrange drinking water in room and extra shuttle for other hotel
Arlinah I. Families with older children Indonesia, July 11, 2011
Great location close to attraction sites

big room, quite close to attraction sites ( venetian hotel, city of dream), clean, friendly reception staff
7.7
It's nice for people who have never been to Macau before as this hotel is close to great attraction sites such as venetian hotel and city of dreams. The hotel also provides shuttle vans to allow you to go to those places free of charge. it is also quite easy to go to other places of attraction such as St.Paul etc. by bus. The room is big though the beds are quite hard :-(
Sightseeing/Attractions Tip: prepare small change if you go by bus. There are great cakes to be tasted freely, along the way to St Paul sites :-)
Chuan G. Groups Malaysia, July 10, 2011
Great location

The room
7.3
I like the room .. This is my 2 second time back to this hotel..
Chih H. Groups Taiwan, July 10, 2011
Friendly and helpful staff

Good location
6.7
In a few occasions staff offered help without being asked.
Jamil L. Groups Canada, July 9, 2011
Only a sleeping place far aways

cheap taxi and a bus that go every hour during day to the casino places
3
backwater hotel, wifi only in lobby, you must pay if you want tu use it in the room, pool in between other building and a hill so no sun for you,little small casino inside the hotel, staff have big trouble speaking english or any other language than mandarin and cantonese, seen a rat/mice in the lobby once, one of the elevator have broken buttons actually dont go there if money isnt tight and if money is tight take another place
Fabian A. Families with older children Indonesia, July 7, 2011
Nice hotel, but very bad driver for hotel bus

spacious room, but with hard bed
5.3
nice hotel, nice front office staff. but they need to change their hotel bus driver. because He is very rude to passengger. When we're waiting @ the ferry terminal in hotel bus for other passenger, there were 2 women asking about this hotel and ask the driver if they could join the bus and stay @ the hotel, but he responded by saying bad words to these women so they did not come to the bus. This attitude will make the hotel lose their potential customer. There's another things while we stayed there, one time a girl ask about the time when the bus will come again near the venetian, but he responded very rude by saying, 'Can you read in the time table?" wow..very rude manner. And he even told one kid to move from his seat just because he wants his friend to sit next to him. Me and my family will not stay at this hotel again.
Phui S. Families with older children Malaysia, July 6, 2011
Big and confortable room

The room is very big
7
This is the first time for me to stay in this hotel in Macau. The room is very big. There is 2 double bed in the room. The hotel is near to the Airport and 3 famous Casino. Internet is need to charge if you need to online in the room, but there is free if you need to online at the lobby. The breakfast is just limited choices, but ok.
Sightseeing/Attractions Tip: Near to the 3 famous Casino and just about MOP/HKD 16 to get the taxi been there. It is easy for you the get the bus to Macau Island to visit other attractions. Near to the airport, it's just take about 5-10mns to be there.

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Customer Reviews - Best Western Hotel Taipa, Macau

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