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Best Western Hotel Taipa

Estrada Governador Nobre Carvalho No.822, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 262

Recent customer reviews

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Pleasant

6.4

from 3622 reviews

Value for Money
6.9
Location
7.0
Staff Performance
6.2
Hotel Condition/Cleanliness
6.5
Room Comfort/Standard
6.3
Food/Dining
5.8
All reviews (3622)
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Annie L. Couples China, September 1, 2013
worth to stay for one night

nice staff, close to city, budget hotel
6
worth for money, close to city and nice staff, if stay for one night would be ok.
Sara T. Couples Hong Kong, September 1, 2013
Reasonable rate

Wifi at lobby, rate is reasonable, location convenience
5.7
The hotel is OK, as not so expensive, i will not expect too much. The thing i want to complain is the check in counter only give me one cardkey per room, after my strongly request, as I booked 2 rooms for 4 beds, we have 4 persons, they only provide 2 room cardkey, that was rediculous. They said when we need to enter the room, their staff can accompany with us to open the room door. Honestly, i wait about 10 minutes for check in, they are lack of manpower i can see, how can they open the room door for every client ?
Loke Z. Couples Malaysia, September 1, 2013
Horrible staff treatment

Not much actually. The staff are lazy, not helpful and totally not smiling at all. no wifi at room, just available at lobby(that is funny cause most of the guest all standing there to connect wifi.
5.3
Not much actually. The staff are lazy, not helpful and totally not smiling at all. no wifi at room, just available at lobby(that is funny cause most of the guest all standing there to connect wifi.
Chui C. Solo travelers Malaysia, August 31, 2013
Not recommended

Nothing to shout about. Not recommended if you want comfort and convenience.
4
Chew S. Couples Hong Kong, August 30, 2013
Overall : Fair

Reasonable rate, hotel had casino, fast check in and out.
5.7
Reasonable price; Rooom had smoking facilities but only Wi-Fi in public area, Lack of lighting in room. Acceptable cleanliness in room. Free bottle of drinking water only.
Ya T. Solo travelers China, August 25, 2013
bad experience

nothing good to write about this hotel.
2
old hotel. unfriendly and unhelpful staff. no wifi in the rooms, only in the lobby, where you only can stand up while you want to access the free wifi, because there are no seats provided.
Tan J. Couples Singapore, August 25, 2013
The hotel is not bad overall.

Casino in basement, near to casino, near to dining places.
4.7
Leonid S. Families with young children Russia, August 24, 2013
Way overpriced for what it offers

Fast check-in and check-out
3
Tian K. Business travelers Singapore, August 23, 2013
Pleasant, no issues

Location, decent price for decent room
7
There were no issues with the room, although the furnishing are littel jaded. Probably in need of refurbishment. Staff are attentive and responsive. Fact that it is a round about, getting of taxi can be a little challenging. Need to be aware of the traffic.
Elaine L. Business travelers Taiwan, August 18, 2013
Don't see how it can be a 3star hotel.
4.7
I wanted to use the hotel shuttle bus but couldn't find it. Never bothered again. Taxis refused to take us to this hotel. Later we found out the location is a traffic black spot. Major jams. Only salvation is a casino shuttle bus near by, about 10 walk. Room is old but big. Cannot see how this is 3 star.

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Customer Reviews - Best Western Hotel Taipa, Macau

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