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Best Western Hotel Taipa

Estrada Governador Nobre Carvalho No.822, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 262

Recent customer reviews

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Pleasant

6.5

based on
3525 reviews

Value for Money
6.9
Location
7.0
Staff Performance
6.2
Hotel Condition/Cleanliness
6.5
Room Comfort/Standard
6.3
Food/Dining
5.8
All reviews (3525)
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Mei K. Couples Japan, August 16, 2012
staff doesnt know how to speak english

low price
5
i called front desk to borrow a wine glass, but they told me to call house keeping. then i called house keeping, but the house keeping staff told me to call front desk. although the staff of house keeping and front desk refused my call, i tried to call in room dining. in room dining staff told me he will bring the wine glass to our room. after 30mins staff came to my room bringing a glass. but when i saw the glass he brought, it was a paper diaposable glass.
Henry L. Couples Singapore, August 14, 2012
Only for Budget Travellers

Free upgrade to Deluxe Room for my stay
5
Room is big, but the smell of "old furniture" greeted me upon checking in. They are stingy with the free toilet ammenities, such as the shower gel (comes in small disposable packets!). The mattress is really stiff and tough. Takes about 15mins of leisure pace to walk to Venetian.
Elenito B. Business travelers Philippines, August 12, 2012
Old Hotel with Bad service

Free shuttle to Ferry terminal
2.3
Hotel is old. Reception staff were not accommodating. Location is quite far from Galaxy, Venetian etc. Wifi is very weak in the lobby. No wifi service in the room. Pool is like fish Pond, in my duration of stay nobody use the pool. I will not recommend this hotel.
Alexander L. Couples Malaysia, August 12, 2012
For 1 or 2 nighter

Free shutter from hotel to ferry terminal
5
Hotel location near to Venetian Macao (3-5mins by cab). If you would like to travel to Old Macao, it just 20mins by cab. Hotel staffs can be more friendly and approachable. The hotel room only have limited non-smoking room and I was being assigned to a smoking room when I was requested non.
Teresa H. Solo travelers United States of America, August 12, 2012
Big rooms but a bit ghetto

Cheap price
4.3
The beds were rock hard and the towels were super old and grungy. The hotel was bit run down but the location was about a 5 minute cab ride to the strip. The pool looked nice.
Arnold R. Couples Philippines, August 11, 2012
Nothing Fancy

Spacious Rooms and Nice Bathroom
2.7
This hotel is ideal for individuals or couples who are mostly out of their room and enjoying what Macau has to offer. Rooms are spacious enough but beds are really stiff because no mattress was on it. The carpet was much softer than the bed. Room walls needs refurbishing, and ambiance is really old as you could smell it already. Shuttle service was all right. Customer Service was not that bad either. Hotel does not offer free Wi-Fi service. Value for money - this hotel is more expensive than what it has to offer. I would not recommend this hotel at all.
A A. Business travelers Hong Kong, August 11, 2012
Service the best hotel

Good benefits
6.7
good Business benefits at hotel and enjoy during the hotel's many facilities, the hotel food a variety of options, room service class, the counter staff courteous
Sean N. Couples Malaysia, August 8, 2012
Great location big rooms

big room
10
Comfortable with the large space, convenience with the shuttle bus
Maria N. Solo travelers Philippines, August 6, 2012
Great location, big room, but old & hard beds.

Good location with nice, cheap restaurants nearby
7
Good price and location, rooms may be improved, english speaking receptionist. Free shuttle is a big help.
Restaurant Tip: Try the thai restaurant across the hotel
Chan R. Groups Hong Kong, August 5, 2012
Good Location / Reasonable Price
6.3
Nowadays , you are not easy to find any hotel less. I like this hotel because of 1. Air con. is good. 2. Hot water is good. 3. Quite.
Travel tip: This hotel has shuttle bus to big casino.

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Customer Reviews - Best Western Hotel Taipa, Macau

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