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Customers like this hotel for:
    Nearest transport:
  • Termini Underground Metro Station (0.2 Km / 3 min walk)
    Area recommended for:
  • culture
  • sightseeing
  • restaurants
    Distance to airport:
  • Ciampino–G. B. Pastine International Airport (13.8 Km)
  • Leonardo da Vinci-Fiumicino Airport (22.5 Km)
    Customer comments:
  • "Good breakfast", "Good location ", "Nice hotel"
    Top nearby attractions:
  • Papal Basilica of Saint Mary Maj (0.4 Km / 5 min walk)
  • Via Nazionale (0.5 Km / 6 min walk)
  • Piazza Barberini (0.8 Km / 10 min walk)
  • Basilica di San Pietro in Vincoli (0.8 Km / 10 min walk)

Note: Distances are measured as a straight line.

Best Western Hotel Universo

5/b Principe Amedeo Street, Termini Central Station, Rome, Italy 00185 (Show on map)

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"Of course the best thing abt this hotel is the proximity to..."

Cindy, Canada July 27, 2015

Features of Best Western Hotel Universo

Hotel Facilities

  • 24-hour front desk
  • bar
  • business center
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • pets allowed
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • hot tub
  • sauna
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

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Hotel Description
Housed in an elegant 19th century building, this hotel is in the heart of modern Rome. A few meters...see more Housed in an elegant 19th century building, this hotel is in the heart of modern Rome. A few meters from the Termini Station, you can easily walk to attractions such as Teatro dell'Opera, Quirinal Palace, the Colosseum, and the Roman Forum. After a day out exploring the cultural attractions, unwind at the Salone Costantino with a drink and some calming music. Best Western Hotel Universo also includes a Finnish sauna and a fitness center. All rooms at the hotel have been recently refurbished and include air conditioning, soundproofing, and wireless internet access. With refurbished interiors and an excellent location, Best Western Hotel Universo is a value-for-money choice in Rome.
Hotel Policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (137)

Business travelers (16)

Couples (84)

Solo travelers (22)

Families with young children (1)

Families with older children (12)

Groups (2)

Very Good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (137)
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Declan R. Couples
Ireland, September 20, 2015
Great location - fab staff

Location, room, staff
Fantastic - we were upgraded to a junior suite with a fab balcony!
Huang Z. Couples
Singapore, August 12, 2015
pleasant stay.

Room standard and location!
A very pleasant stay! Staffs were nice and helpful.
Anita M. Families with older children
United States of America, August 12, 2015
Customer service is lacking

good thing was location
Stay was not up to our expectations -- rooms were not clean upon arrival, one of two rooms was not cleaned on 2nd day, and other room was left unlocked and open by cleaning staff. Front desk and manager did not take our concerns seriously and could not offer us any refund.
Cindy C. Solo travelers
Canada, July 28, 2015
Toilet didnt flush and wifi didnt work in the room

Of course the best thing abt this hotel is the proximity to Termini stn (dont bother taking a taxi, just walk 5 mins to the hotel. Otherwise you waste 12 euro)
The stay was a bit unsatisfactory since my toilet didnt flush on the last day and the so-called free wifi didnt work in my room during the entire 3-day stay. Luckily I had purchased a data and voice plan for my cell when I first arrived in Italy and that was the BEST thing I ever did. I would advise any traveller to visit a Vodafone shop in any major Italian city (40 eur buys you a 6 GB data plan w limited local voice calls). The hotel staff were nice and tried to get the wifi to work in my room but eventually it did not work. The gym is small but alright and breakfast buffet was very average.
SEONWU N. Couples
South Korea, August 17, 2015
Clean calm best location

Clean calm best location
Clean calm best location
SEONWU N. Couples
South Korea, August 17, 2015
Clean calm best location

Clean calm best location
Clean calm best location
WARREN L. Business travelers
Canada, July 23, 2015
Value for Money, but Questionable Service

Location, Value for Money, Cleanliness
I arrived at the hotel at 1.30am, only to be told that they overbooked, and had to put me to a different hotel nearby. The hotel, as it turned out, is of inferior standard to Universe; but what was most disappointing was that the hotel staff stressed repeatedly that it was NOT their fault. There was a large group, which missed their flight and had to stay an extra night. So, they sold my room, the room I pre-paid for to them, and claimed that it was not their fault. This annoyed me to no end! I inconveniently moved back the next day, and they at least had the courtesy of upgrading me to a suite/loft, and sent me a fruit basket. If it's not their fault, why compensates me? In my suite, one of the bedside lamp constantly blinks; and the house cleaning schedule is a mess. They have two different teams, one to make the bed, and another to clean the toilet. And sometimes, the toilet team came twice, and the bed team came much later, like at 5pm. There was not a day where I came back from a day of outing to find my room completely made up. Having said that, it is pretty good value for money, if you don't run into my kind of luck.
Jui-Chih C. Business travelers
Taiwan, August 01, 2015
Good Location

Good Breakfast, Room Comfortable, Very Very Slowly Lift.
Good Location
KOON F. Couples
Malaysia, June 29, 2015
Location, comfortable, clean

Very clean room and confortable staying
Convenient location, variety of breakfast, clean room
shih W. Solo travelers
Taiwan, May 26, 2015
Best Western Hotel Universo

good location

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